Question about HP Office Equipment & Supplies
The fax activity log shows several entries that say No Fax detected on received faxes. Of the 35 faxes listed as Receive, 19 say no fax detected. Any ideas on how to fix this?
The book says
No fax detected The product answered the incoming call but
did not detect that a fax machine was calling.
This could be really tricky. The missed faxes could be just random wrong number or recorded sales calls that are dialing you machine.
If you are sure they are fax machines calling then we get into phone line issues and that sort of thing. If you get static or noise on the line it can affect your machines ability to hear the other machine. I saw somewhere tha replceing the cord form the wall to the fax helped some people with a similar problem.
You can always try turning the machine off and unplugging it for awhile this is a common suggetion from HP for almost any product with a problem.
Hope this helps
Posted on Mar 15, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 30, 2011 | HP LaserJet M5035 MFP Printer
May 19, 2011 | HP LaserJet M1522nf Multifunction Printer...
Dec 06, 2010 | HP LaserJet M1522nf Multifunction Printer...
Jun 14, 2010 | HP LaserJet 3050 All-In-One Printer
Jan 14, 2010 | HP Laserjet M1319F Laser Multifunction...
Jan 07, 2010 | HP Laserjet M1319F Laser Multifunction...
Dec 02, 2008 | HP LaserJet 3015 All-In-One Printer
Apr 17, 2008 | Office Equipment & Supplies
Jan 15, 2018 | HP Office Equipment & Supplies
2,728 people viewed this question
Usually answered in minutes!