Question about HP Office Equipment & Supplies
The fax activity log shows several entries that say No Fax detected on received faxes. Of the 35 faxes listed as Receive, 19 say no fax detected. Any ideas on how to fix this?
The book says
No fax detected The product answered the incoming call but
did not detect that a fax machine was calling.
This could be really tricky. The missed faxes could be just random wrong number or recorded sales calls that are dialing you machine.
If you are sure they are fax machines calling then we get into phone line issues and that sort of thing. If you get static or noise on the line it can affect your machines ability to hear the other machine. I saw somewhere tha replceing the cord form the wall to the fax helped some people with a similar problem.
You can always try turning the machine off and unplugging it for awhile this is a common suggetion from HP for almost any product with a problem.
Hope this helps
Posted on Mar 15, 2009
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Posted on Jan 02, 2017
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