Question about Office Equipment & Supplies

1 Answer

Can't put ink in printer

Can't install ink with directions that come in box. all-in-one item was just bought. it's a hp officejet pro j3640 all-in-one....please help me figure out how to get ink into printer. thank you... lizboudwin

Posted by on

  • 2 more comments 
  • lizboudwin Mar 12, 2009

    seems like ink cartridge is too big...tried to insert the way it says, but it will not slide in place at all. in picture it shows slide for ink different than mine. but model is same and directions you sent me are same that came with product.

  • lizboudwin Mar 12, 2009

    thats how ive been tryin, its a 21 so its right but for some reason your pic in your instuctions an your diagram dont match my inside, maybe if your instuctions had more detail in english i could under stand, ive change printer cartleges before n never seen some thing so rediculoius i will give you my model number n if it doesnt work i will go return to walmart n get another brand that ant so screwed up, my model number is cb073a

  • Thomas F. Schneider May 11, 2010

    Not enough information. I tried to find the link to you manual  Their are 65 product using the mode number you gave us. See link:

  • WebKill May 11, 2010

    The ink cartridge needs to be tilted down toward you when you insert it into the printer ink slot, it then snaps into place by pushing in. The most up to date manual can be found at



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 77 Answers

You may have the wrong model ink cartridge for the printer, the ink model required is HP 21 and 22. Be sure you have the correct positioning to insert the cartridge, the longest flat end shoudl face up, and the smaller 'bump' should be pointing down and be on the end that goes in first.

Posted on Mar 12, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I bought all new cartridges, inserted them the way they were removed, but message board still says defected cartridges. how to install ink properly and make error message disappear?

Here is a video from HP explaining the process. IF you followed this procedure and are getting errors, then you may have bigger issues. I am assuming you are using genuine HP ink, not remanufactured or refilled cartridges.
Replacing Cartridges for HP Officejet Pro 8600 All in One Printer Series...

Aug 31, 2016 | HP Officejet Pro 8600 Plus e-All-in-One -...

1 Answer

How do I put a new ink cartridge in


1 Answer

Hp officejet j3640 do i install w/out cd

You can download the driver from the HP website, here:

Just make sure to get the right driver for your operating system. Download and install the driver before connecting the printer to your computer.

Jun 01, 2010 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

My new Officejet J3640 All-in-One reads Cartridge

manual:  I realize it's long

Aug 29, 2009 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Says printhead prblem,

Most generic inks will not work in this machine, If you are using genuine HP ink, you have gotten a bad printhead, if you are using generic ink you may have just ruined a new printhead.

Jul 21, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

HP OFFICE JET PRO L7500/L7600/L7700

my hp office jet pro l7500 indicates the ink has expired in all cartages but the cartgages are new because they were just put in . Before the same error code came up and so bought new cartages. Also the door to the cartages will not stay closed without tape.

Nov 29, 2008 | HP Officejet Pro L7480 All-in-One...

1 Answer

I have two printers from hp 1-hp photosmart 7760 and 2-hp officejet j3640 all-in-one. I have been trying for three days now to get help so I can put them in my pc and use what I bought. I have a Dell...


try to install them first
if your have the driver of thoes printer
if you don't have the driver of those printer
here is the link download below

hp photosmart 7760

hp officejet j3640

or try to email me

Aug 08, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

73 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8064 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

78936 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides