Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Ice maker won't dispense ice

I tried a suggestion from this forum of seeing if the auger moves freely when turned from the back of the ice bin (it does.) Then I checked to see if the motor was getting voltage when I pressed the door dispenser (holding the door closed button in) This revealed the problem, but I don't know how to proceed. Is there a fuse or something I can check? Frig in 6 weeks out of its one year warranty!!! Thanks.

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Re: Ice maker won't dispense ice

The next step would be to use an "Ohm-meter" to check the switch on the door that is supposed to activate the auger circuit. If the switch is good, then you need to check the wires leading up to the switch for available voltage. (Keeping in mind that you may not get voltage on that line unless the "door closed" switch is closed.) If you have good voltage there, then you need to check the wires leading to the auger motor to see if the voltage gets to the motor. If the connection is good, and you get voltage to the motor, then the motor is faulty.

Posted on Aug 04, 2007

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Oct 01, 2015 | Frigidaire Refrigerators

1 Answer

Why won't ice dispense from ice maker?

Pull out the ice storage bin from the refrigerator. Empty the bin if it is full. Add some ice into the bin. Reinstall bin into refrigerator. Make sure the refrigerator door(s) are closed. The ice will not dispense if the door(s) are open. Press the ice dispenser with a glass underneath it to start dispensing ice. Listen for a whirring sound. If there is a sound, then the auger that moves the ice cubes is working. Check the ice shoot in the door to see if it is blocked with ice. If you don't here any whirring sound the motor that runs the auger is probably bad. Then you will have to replace the whole ice maker assembly.

Jul 20, 2014 | GE Refrigerators

1 Answer

Icemaker is making ice but the ice dispenser is not working

Check the ice storage container. The ice dispenser will not dispense ice until the first supply ice has dropped into the ice storage container.Remove excess ice from the back of the ice container. Make sure ice cubes are not jammed between the ice maker and the back of the ice container.


The auger won't engage or turn to dispense ice.Remove the ice bucket and with a hair dryer warm up the inside where the fork is that turns the auger in the bucket and try it and if this does not help then you will have to replace the auger motor ,, chances are the motor is just froze up .--------

If there is nothing jammed then try this./Remove the ice bin out.And then clean the ice bin.

Rotate the auger with your hand.If its hard then there is problem with auger motor.If the auger is not rotating fine then its faulty auger motor or the auger motor is frozen,if you notice ice getting collected there.


Take a hair dryer and blow hot air on the auger motor for few minutes.Take care you dont blow hot air continuously.

But if that is not helping then disconnect auger motor connecting wire wait for 2 minutes clean the connector and reconnect the connector back and see.If that is not helping at all.Then,replace the auger motor.

To see how auger motor looks.Please click the link below:---


You can get required parts from sears part direct online site or from site.


This will help. Thanks. Helpmech.

Feb 21, 2011 | Frigidaire FRS26H5AS Side by Side...

1 Answer

Ge Profile Stainless Steel 26 ft Refrigerator ice maker dispenser

try pulling out the ice bucket, remove all ice and look for signs of damage on the auger mechanism... most of the time the ice tends to clump up and that prevents the auger from moving freely.

Mar 24, 2010 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Broken ice dispenser

try and remove the ice bin.the watch the auger motor while the door is open and the switch help close while some one is tryind to dispence ice.if the auger turns the check and see if the u shaped braket is stripped you can tell this by grabbing it and turning back and forth it should only move one way.if it does not turn then the auger motor does need to be replace.make sure to check the wiring as well.if the motor turn check th is bin and make sure there is no ice jammed in the teeth of the auger this wolud stopp it from turning.i hope this was some help to you good luck. would like to here how things go for you.

Jan 22, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Matag fridge msd2351hew icemaker ice and water work and cubes come of crushed ice dispencer. There is a capacitor connected to auger motor.Is this the problem? There are no other electrical parts.

If you remove the bin and look on the bottom of it you will see a rod running from front to back,this opens and closes the crusher see if it moves freely, if not dump the ice and rinse the bin out with hot water till it moves freely,if so,with the door open set the dispenser to cubes leave the bin out push the light switch in and hit the  dispenser button you should hear a loud pop and see the actuator by the auger motor move up,and drop down when you release it.

Aug 22, 2009 | Maytag Refrigerators

1 Answer

Ice maker will not dispense the ice

The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

Mar 23, 2009 | KitchenAid Superba KSRS27CN Side by Side...

2 Answers

Ice dispenser not working

Pull out auger & try With Out auger in place with door open and see if auger motor will spin with out auger and tray IN.. you with have to push door switch in to get auger to work .. with door open

Sep 12, 2007 | KitchenAid Architect ® Series II KSRX25FT

5 Answers


Have same or similar problem. MY problem turns out to be that the Auger turns fine, but there is a little metal blade that attaches to the end of the auger and transfers the spin action into this auger "hopper" (for lack of a better term) which actually accepts the ice that has been moved from the back of the ice bucket by the metal auger and then dispenses the ice into the hopper which falls into the glass. the issue is one of crappy design. It turns out that this little blade has a rectangular opening in the middle that the rectangular end of the auger fits into. If this rectangle opening gets stripped (as mine has done, and ALL are likely to do) then the auger spins, the ice is moved forward but none are picked up by the hopper, and none (or very few) fall into the glass.
Everyone should check to see if this is the case. If so you may need to order a new blade, or a new auger, or a new refrigerator.

Good Luck!

Aug 10, 2007 | Frigidaire FSC23F7D Side by Side...

1 Answer

Ice dispenser not working

Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.

Jul 23, 2006 | GE Profile 26.6 cu. ft. Side-by-Side...

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