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You can download the drivers from Dell WEB site, the support download page. Make sure you select your model desktop or laptop, better still, type in the Service Tag number, it is printed on the label on the bottom of the laptop and on the back or sides of a desktop. (If the Service Tag label is missing then go into the BIOS setting and on one of the BIOS pages, the Service Tag number will be displayed). This will open the page where the specific drivers for your model computer are located. Also make sure you select the Windows XP or Vista version of the drivers for your Windows operating system. Click on this link to download the drivers: - http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
Sorry you cannot upgrade the graphics on your laptop according to the articles i looked up.
You should call DELL. I think the display card is part of the mother board on your computer. In this case, you cannot change it. In some models you can add some memory to the display card, but this may not make the card faster. Higher amounts of memory allows for more resolution and colours.