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I DROPPED MY EXAEQUO SAL DALI MELT WATCH AND CHIPPED THE CRYSTAL, WHERE CAN I GET JUST THE CRYSTAL?

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Posted on Jan 02, 2017

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SOURCE: Softwatch by Exaequo

call 973 444 7400 solve all watch &parts problems

Posted on Nov 28, 2008

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SOURCE: I dropped the watch on a tile floor. Shattered the...

Take your watch to any jewelry store and they will be able to order the crystal plus install it. J.

Posted on May 25, 2010

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SOURCE: I HAVE A CHIPPED CRYSTAL

Here is a link to the fossil website's policies on repair. http://www.fossilcanada.ca/webapp/wcs/stores/servlet/ContentView?langId=-1&storeId=32563&catalogId=20509&page=warrantyRepairs

If your watch is not in warranty you may have to pay for the repair. Send your watch to fossil at the address listed on their website and follow their guidelines by including a description of the problem and other necessary information.

For a solution that may be faster, you could try taking the watch to a local jeweler to see they can repair it. This is unlikely though, because the may not have the crystal to repair it.That is worth a try though. At the very worst, you will have to send the watch to fossil for a repair.

Posted on Jul 22, 2011

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If your watch is not in warranty you may have to pay for the repair. Send your watch to fossil at the address listed on their website and follow their guidelines by including a description of the problem and other necessary information.

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You should be able to have any local watchmaker fix the crystal. It is a very simple procedure but if you cant find a local, here is a suggestion:

http://www.crystalfit.com/

Best regards. Jewel

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5 Answers

Softwatch by Exaequo


call 973 444 7400 solve all watch &parts problems

Mar 20, 2008 | Watches

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