Question about HP LaserJet 3015 All-In-One Printer

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I can´t scan with HP LJ3015 /WIN XP PELASE HELP ME

Hello!

I had installed all drivers for this printer/scanner, but i can´t scan anything... if i want to scan to pc the printer say "not installed on pc" and if i only want to scan "wait for pc" and then it happen nothing... :-(

THANK U FOR QUICK ANSWERS

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  • ibohrt Mar 13, 2009

    Thank u guys for the quick answers!

    I solve the problem...i had installed the prog printer deleter and delete all i had found from the printer driver...then i had load the full software with all drivers from hp-page over 300mb and installed it again...now it works...but i don´t understand why it doesn´t work before because i installed it seperately and not the full package... no one knows...or only me---lol


  • tonersmart May 11, 2010

    Only thing I can say is that this does not sound like a printer problem. If it were, I could help you.

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1 Answer

When you installed it you should have a new program under "start", "Programs".....maybe "HP scan utility" (or something similar) to open up the scanner dialog box -it may even be an icon in "my computer", then put your document in the machine and select the scan from your PC, rather than the control panel of the machine. This is how I used my previous HP scanner -never from the unit itself.

Posted on Mar 13, 2009

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