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True 2 door reach in freezer

The temp on my freezer is about 5 above, should be no more than 0 degrees which is the highest for the green area. what could be the problem

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If its getting warmer or more humid where you are this is probably a sign of needing to clean your outer coils. Remove the panel covering the compressor and check the condition of the coils. Clean with a nylon brush or wire brush. Or blow out with compressed air.

If the outer coils look ok see if they feel warm up and down the sides. If they dont you may have a defrost problem. If they are warm recheck them in 30 minutes if still warm or warmer and no one has opened the door check the lite inside, and the fan inside (it will only run with door closed). Hit the switch and see if lite goes out and make sure the switch is being activated whith the door closed.
It could be low on refrigerant or an inefficent compressor but not laikey as much as these other items are.

The last thing is the thermometer could be reading wrong or out of calibration. Is it Electronic? Yes - Then its most likely one of the other problem before. If its mechanical (bi-metal) get another thermometer you trust or a new one and check it before you trust it. 2 of them telling you its 5'f then Id believe it other wise one or both of them are wrong.

Posted on Mar 12, 2009

  • Farley Redfield
    Farley Redfield Mar 12, 2009

    I forgot to mention the door seals. If the outer coil is clean and your looking inside for additional heat source check the door seals. take a dollar bill and put inside and it should pull enough so that the paper feels stuck but will still slide. If the vinyl is cracked in places its time to replace them.

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You have to wait about 4 hours for everything to stabilize. If you are still having ice forming inside the freeezer then the rubber seal around the door is probably the problem. If they have a split, tear or crack, etc. it will let warm moist house air into the freezer and turn to ice as it cools. If this happens in the refrigerator it'll turn to water and collect in the bottom of the frig. New seals can cost around $60 per door.

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These are just my thoughts as a 40 year in home technician as to what I would do to resolve your frozen filtered water issue if you had called me.

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Try the temp adjustment and see what happens.

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