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Using Partner mail vs release 5 when I transfer a caller to voicemail it rings 8 times before it picks up...would like to get that down to 3

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 6 Answers

SOURCE: Voicemail

It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Posted on May 13, 2008

SOURCE: Partner mail VS main voicemail message

Dial into voicemail
99#
1234# (default pswd)
option 3 is for Auto Attendatns
Will ask for the Auto Attendant Number (1-4)
Will ask if you want Day (1) or Night (2)
Will ask if you want to Listen (2) or Modify (6) MODIFY
You will be prompted to enter a "selector code" when finished entering selector codes, "Press *#"

just press STAR(*) POUND(#)
At this point you will be at the recording menu, just recording a greeting. MAKE SURE YOU CONFIRM by pressing STAR(*) POUND(#)

Posted on Dec 20, 2008

consultel1
  • 860 Answers

SOURCE: change number of rings on incoming call before it goes to VMS

Changing the vms hunt delay on a Partner ACS system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#505"
the display should say vms hunt delayand mode:
enter 1 for day mode or 2 for night mode
enter line you want to program in 2 digit format (line 1 =01)
enter number of rings (2)
press feature "00" to logout
hope that helps

Posted on Feb 13, 2009

  • 27 Answers

SOURCE: AUTO ATTENDANT NOT ANSWERING

There is about three to four programs that need to be set up in your phone system in order to do this , the program number my be a little different depending on the partner system you have .

Posted on Feb 27, 2009

SOURCE: Voicemail won't allow recording transfers back to receptionist!

Are the mailboxes set up?? What happens is a call goes to an extension, there is one program set to tell the system that if a call rings 4 times, go here(voicemail). Once it goes there, the voicemail system sees that there is or is not a mailbox matching that extension. If there is, the call goes to voicemail, if not, it transfers to the operator.

OR.....Does your system display the correct time? Its possible that the phone system lost its programming, and doesnt know where the voicemail is.

Both might need a professional tech on site...a bit too hard to help over a forum.

Posted on Mar 20, 2009

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1 Answer

The voicemail rings busy and is not picking up


Sounds like your voicemail extensions are not programmed. You need to log into System Administration and press #505 Group 7. There you can program the extensions that will handle the voicemail. The extensions are based on type of voicemail used (VS Mail or Partner). Examples are Partner uses 78 and 79. VS Mail can use 28 and 29.

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How do i change the number of rings before voicemail picks up on a samsung rugby


For all of you that want a real answer here ya go. This isn't something you can change on your phone this has to be changed with your service provider. If you are with AT&T, like I am, then this is the solution for you (link of where I found it below as well). 1. enter *#61*11# and press send/talk on your phone.
2. write down the number your calls are currently forwarded to (usually +1401#######, but not always). this is your voicemail deposit number.
3. decide how long you want the phone to ring in 5 second intervals. the maximum time is 30 seconds. i'd recommend 25 seconds or less, as using 30 may cause you to be billed for a minute of airtime each time someone is forwarded to voicemail.
4. now enter **61*[number from step 2]*11*[number from step 3, use 2 digits]# and press send/talk.

example
voicemail deposit number is +14015551212
you want it to ring for 20 seconds
you would enter **61*+14015551212*11*20# and press send/talk.

if you have trouble with the above procedure, you can always call customer care at 800-331-0500 to change it.
OR QUESTION: How can I adjust the number of times my wireless phone will ring before the caller goes to voicemail? ANSWER: Contact Customer Care at 1-800-331-0500 or dial 611 from your wireless phone to change the amount of time your phone will ring before going to voice mail. The adjustments made by Customer Care are based on the traditional ring heard by the caller, not the unique Ringtone you hear from your phone. I just wanted to add that increasing the ring length to 30 seconds will not cause you to be charged a minute should the caller go to voicemail. This was confirmed by an AT&T technician.
http://forums.att.com/t5/Voice-Mail/Increase-the-number-of-rings-before-a-call-goes-to-the-voicemail/td-p/2576651

Aug 11, 2011 | Cell Phones

1 Answer

Newbie- never posted- so please take it easy- Have Partner Plus Phone system. With Partner Mail VS- release 1. Need to change the MAIN message callers hear before entering the extension number. Have...


The part your missing is pressing 9 after 99# password #. It doesn't tell you about the option (it only tells you about 5 to change the password or to transfer to another ext. press *8)
Then press 3 for greetings and so on.

Aug 26, 2010 | Avaya Corded Phone avaparp18d

1 Answer

Lucent Partner 18D - Caller ID not working


The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

Nov 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

I have a partner vs voicemail system release 5. When the auto att


You have a selector code that is disabling transfer operations. Login with administrative account find selector code assignment (under Auto Attendants (3)) find a selector code 1 or 2 and see what it does. Change it to direct extension transfer . In a partner selector code 1 and 2 shouldnot be used.
Cheers

Apr 06, 2009 | Comdial Avaya Partner ACS Phone

1 Answer

Voicemail won't allow recording transfers back to receptionist!


Are the mailboxes set up?? What happens is a call goes to an extension, there is one program set to tell the system that if a call rings 4 times, go here(voicemail). Once it goes there, the voicemail system sees that there is or is not a mailbox matching that extension. If there is, the call goes to voicemail, if not, it transfers to the operator.

OR.....Does your system display the correct time? Its possible that the phone system lost its programming, and doesnt know where the voicemail is.

Both might need a professional tech on site...a bit too hard to help over a forum.

Mar 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Replacing Partner 308 w/ 509&400EC


You don't need the 400 module for the voicemail. Therefore, you also don't need the 2 slot carrier either.

Feb 27, 2009 | Avaya PARTNER RELEASE 7 RAC-REM ACCESS...

2 Answers

Partner mail VS main voicemail message


Dial into voicemail
99#
1234# (default pswd)
option 3 is for Auto Attendatns
Will ask for the Auto Attendant Number (1-4)
Will ask if you want Day (1) or Night (2)
Will ask if you want to Listen (2) or Modify (6) MODIFY
You will be prompted to enter a "selector code" when finished entering selector codes, "Press *#"

just press STAR(*) POUND(#)
At this point you will be at the recording menu, just recording a greeting. MAKE SURE YOU CONFIRM by pressing STAR(*) POUND(#)

Dec 20, 2008 | Comdial Avaya Partner ACS Phone

1 Answer

Voicemail


It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Apr 29, 2008 | NorStar M7310 Corded Phone

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