Question about HP Scanjet G2410 Flatbed Scanner
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: HP Scanjet 3400 C
Unfortunately, The 3400 series cannot be cleaned on the underside of the glass. Scanners with the capability of having the under side of the glass cleaned are listed below.
Posted on Oct 04, 2008
SOURCE: Disassembly of HP ScanJet 4470c.
You remove the panel that holds the control buttons by putting a small flat head screwdriver under the both outside edges (held by two small pins). Be carefull the ribbon cable does not unplug. After removing the two screws that are under the back hindge slots, the whole top pivots up and off of pins at the front. You feed the panel thru the hole left when you removed it. This frees up the top and the glass on both sides can be cleaned. Hold the glass up to a strong light to be sure it is clean before putting everything back in reverse order
Posted on Feb 19, 2009
From the HP website, on the G2410 support and drivers page: "If what you were looking for is not listed, then it is not available for downloading from the web in this OS and language" In short, you are SOL. You could try the Windows XP drivers (they'd be the closest match), but your mileage may vary. A lot. I've tried tricks such as this before with HP products with little success.
Posted on Feb 28, 2009
I tried all the "decent" uninstall solutions like running HP's Level 1-4 Uninstall batch files. HP's installation software still insisted that parts were already installed. Then, with the scanner connected, the installation software got into competition with Windows also trying to install the driver. The reinstallation was no good. Solution Center wouldn't even start, preposterously announcing that it couldn't find the scanner!
When you have a reliable clone of your c:\ drive you can try daring solutions. Such as this:
1. Search the c:\ drive for files and folder with "Hewlett" or "HP" in their names. Kill them all.
2. Search the registry for keys with "Hewlett" visible or buried. Kill them all.
After 1 & 2, reinstallation worked smoothly. And my computer still works! The only evidence of the violence is an undeletable file 3963d.rbf now in c:\Config.Msi. I will report back if serious computer problems arise.
The point is that manual uninstall is possible and none of the elements are in hidden places. Someone else can determine whether both file and key deletions are necessary and exactly which ones.
Posted on Aug 09, 2009
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