Question about HP LaserJet IIIp Printer

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Paper will not feed

My IIIP printer was working fine. I then replaced the cartridge. The test05 worked as usual. When print06 displayed the spools started and the paper started to feed. After a 2" feed the paper pulled to the right and caused a jam. I opeded the unit, cleared the jam and ran the test again. Same thing. I checked the manual and made sure that I had not damaged anything when I changed the cartridge. Nothing missing, no parts missing. I have tried repeated runs to no avail. I Cleaned the rollers and wiped down the areas as shown in the manual. I finally loaded a very heavy paper (light cardboard quality - postcard type material) and it went through the printer but did not print. Suggestions would be most appreciated. Again, this printer has vbeen working fine. It seems like it has a week roller pickup on the left side facing the printer. Thank you, Harry

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  • harryclemenc Mar 12, 2009

    I roughed up the two rollers on the base of the unit. I ran a test and it jammed at about the same position. I roughed them some more and this time the paper was drawn to the right again. I is then pulled until in is crumpled on the end and then jams. When I onpen the unit the top of the paper is level with the top of the exposed print roller. It almost seems like it is hitting (striking) the frame of the cartridge at the roller cove hinge.

  • harryclemenc Mar 12, 2009

    MY IIIP printer worked fine until I changed the cartridge. When I ran the test05 program it went through as but I had a paper jam when print06 ran. I have now cleaned the two bottom rollers (roughed up) and just did the top then feed roller. It is still jamming. However, where before the paper wss crumpled up about at the top of the cartridge hinge, it now appears to stop at the upper thin roller. I have used this printer w/o a problem for at least 14 years. It has never been cleaned and probably needs cleaning and new rollers. If that is the case, where do I purchase the rollers and directions on how to install them as well as instreuctions on cleaning and lubricating if that is recommended?

  • harryclemenc Mar 12, 2009

    I have put from 1 page to a normal full amount. I cleaned the top thin roller with light sandpaper and removed a load of toner. I feels rough enough to feed the paper. Could this be a problem I'm talking 14+years of use w/o a single maintenance needed or performed.

  • harryclemenc Mar 12, 2009

    I have accomplished most of what you recommend.I was changing the cartridge when the problem occurred. I went back to the original cartridge but the problem stayed. Is there a maintenance manual for the IIIP? Are there replacement roller kits available for purchase?

  • harryclemenc Mar 12, 2009

    I have been using compressed air. The 24lb paper is now jamming at the upper (heated) section. I have managed to get a couple of sheets of paper through but then jamming starts again. Are there rollers in there as well?

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Make sure that all the rollers are rolling and look in the gaps between and underneath the rollers for paper shavings that may have bunched up.
the best way is to systematically break down the machine beginning with the cover and working into the inner workings as far as you are comfortable. a stretched out paper clip run through cracks and crevasses and alcohol and swab to clean any dirty areas. these types of systems are do this and they can be "fixed" by simply making sure everything lines up internally and that there is not an exessive amount of paper in the tray.

Good Luck and i know you can do it!!! :D

Posted on Mar 12, 2009

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Www.printerworks.com
click the link above. I highly recommend you pick up the roller kit and go from there. If you need further assistance let me know. Also please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Mar 12, 2009

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Sounds like the the cartridge is not sitting right or the part it sits in has shifted a little and so you have one side of the cartridge down further than the other causing the thinner paper to jam, while the thicker paper is stiffer and able to over come this little change. Pull out the cartridge and look for any damage in the printer on the side that is jamming

Benjamin

Posted on Mar 12, 2009

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After 14 years of use the paper feeding unit mechanics must be quite worn, the problem is normal, and after a long service the printer is getting to the natural end of the service life.

If you cannot fix the problem with the ordinary maintainance, then I suggest getting a new printer, this one has done its job.

Posted on Mar 12, 2009

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Hi,
Try to remove the cartridge and put it back again.
Thanks, PREM

Posted on Mar 12, 2009

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Use a compressed air when cleaning the printer,
better use a high quality paper on this

Posted on Mar 12, 2009

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Solution 1:-------
1. Inspect the paper trays to make sure they are not overloaded. To determine if this is the problem, do a test print with only one piece of paper loaded in the paper tray. (If this turns out to be the problem, keep the paper tray half-full in the future.)
2. Check that the type of paper being used falls within the printer manufacturer's recommendations. For example, paper designed for ink-jet printers doesn't necessarily work well in laser printers. High-quality, bonded paper will cause paper jams in some printers; look for bonded paper that is "laser and ink-jet compatible."
3. If someone has recently printed labels on this printer, check to see if a label has come unglued from a sheet and become stuck inside the printer.
4. Check the gears and rollers for stuck shreds of torn paper from previous jams. Turn off the printer before you attempt to remove the bits of paper.
5. If you have a laser printer, inspect the printer's paper rollers. They should be smooth but not shiny. Rollers that are cracked or glazed are a frequent cause of paper jams and should be replaced by a technician.
6. If you have a laser printer, try cleaning the printer's paper rollers with a lint-free cloth and isopropyl alcohol (available at electronics shops or drugstores).
7. Try changing the toner or ink cartridge.
8. If you hear a clinking sound during printing, your printer probably has a broken gear and needs to be serviced by a technician.
Occasionally cleaning your laser printer rollers with a lint-free cloth and isopropyl alcohol will extend their life and make them less likely to cause jams.
If you reuse paper to print on the back side, make sure that the paper is not torn, wrinkled or dog-eared. Tears, wrinkles or bends in paper can cause paper jams.

solution 2:-----------
There are many things that can cause paper jams in Laser printers, and diagnoses vary from one model to the next. In this article I will discuss some of the most common causes of printer jams and possible solutions.
Where is the paper jamming?
When you answer this question you are close to solving the problem.
1. If the printer will not pick up paper from tray two or three there are several causes.
Try using a lower weight paper. HP does not recommend printing a higher weight than 20lbs from and tray but tray one.
If this does not work the paper rollers probably need to be changed. These come with every maintenance kit, but most end users do not change them, they just change the fuser. If you do not have rollers available try cleaning them with a lint free cloth and wipe away any paper dust or other debris.
2. The paper is picked up from the tray but does not make it to the toner cartridge.
Typically this is the paper feed assembly or the registration assembly. These are not easily replaced and I suggest consulting a professional.
3. The paper gets to the toner cartridge and then jams.
Try replacing the toner cartridge.
If you have a newer model printer (most HP models) check to make sure that the toner transfer bar is not stuck in an upright position.
Check for debris. If there is debris in the paper path this can cause jamming. Debris can be a torn piece of paper, a stable or just a build up of paper dust. DO NOT touch the rollers or drums! It will hold the oil form your skin and cause print defects.
4. The paper enters the fuser, but gets jammed inside.
Unfortunately, the fuser will probably have to be replaced, but check for any debris on the rollers before replacing. Also clean the paper path with a lint free cloth. DO NOT touch the rollers. They will hold the oil form your skin.
This does not cover all possible causes, only the most common.

Posted on Mar 12, 2009

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How much paper are you putting in tray?  I have a LJ Series 2 that did this.  I put the recommended amound of paper in the tray and wiped down the pickup wheels real good.  Ran fine ever since.

Posted on Mar 12, 2009

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There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.

Posted on Mar 12, 2009

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