Question about Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore front loader washer model 11042822201 drain and spin

Error code F02
Washer will not drain and spin.
I took the lower front panel off and checked filter, it was clear.
I took hose from pump to drain, it was clear and not kinked.
I turned it on after it had sat for awhile and it worked.

Error code F02 again. I let it set for an hour and it worked again. I've had the pump out and there is no physical damage that I can see. I've seen the pump work with the filter pulled. Could the pump be getting hot or are there some sensors involved that might be shutting the pump off.

David Voeller
Electrical Engineer

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  • 7 more comments 
  • londen4chris Mar 12, 2009

    same thing, but i am not sure that it is spining at all even when it is in the wash cycle

  • Navic Mar 16, 2009

    I have suspected that the timing function is not working properly -- some loads take over an hour to complete. Tonight was another story -- as it was on its last few minutes and suppose to be spinning, it started beeping and the code F 02 started flashing ---

    The particular Sears Kenmore model I have is the Elite HE3T.

  • David Voeller Mar 21, 2009

    I have more information on the problem.



    This F02 error code on the Kenmore Elite HE3 seems to only happen with heavy loads (towels, jeans). I have successfully done several loads that are generally lighter.



    The pump works when draining after the wash and rinse cycle. The only time the water is not pumped out is on the final cycle. I have watched the complete 45 minute normal cycle to verify this. I finished the heavy load that seemed to trigger the F02 error code by removing the filter cover to let the water drain out. I observed the pump impellar rotating very fast while the water drained out.



    There is a clicking sound coming from the pump impellar area. I have taken the pump out, the hose from pump outlet to washing machine exit, and the hose from the bottom of the tub to the inlet of the filter manifold. All of these drain pieces are clear of debris.



    The pump impellar has about 1/8" movement axially. I don't think this is causing the clicking noise but I am unsure.



    The ball inside the hose connecting the tub to the filter manifold has nothing obvious preventing it from sealing the tub hole when water back pressure exists.



    My current theory on the problem based on the comment from mike73 is that the control board doesn't allow the pump to get enough current when the tub motor draws a lot of current due to the heavier load.



    A control board for this model of the Kenmore Elite HE3 is not available from www.searspartsdirect.com but the control unit is. The cost is $163.41 for part number 8182706.



    Does anyone else have a comment on this problem? I don't think it is a blockage problem.

  • David Voeller Mar 21, 2009

    I just got the F 02 error code with what I would consider a medium sized load using the Heavy Duty Wash Cycle and Normal soil level (50 minutes). The error happened at 26 minutes. The pump was hot to the touch but I could still touch it. I pressed cancel twice and pushed start and the cycle continued. The water was not coming out as forcefully as I had observed on some previous loads.



    NOTE:

    I have re-routed the drain hose from the pump outlet going to the upper back of the machine so that it now goes from the pump outlet through the lower front of the machine. I have taped the end to a piece of PVC that leads to the basement drain. I did this to make it easier to drain the machine if the F 02 happens. If anyone tries this, the hose normally has to be elevated above the bottom of the tub or you will likely get the error code F H (or H F depending on how you order the letters) because there will be no water back pressure holding the tub drain hose ball on the inside of the hose to the tub's drain hole.

  • David Voeller Mar 23, 2009

    Thanks Mike73,



    I came to the same conclusion about the pump. I ordered it and it is supposed to be here today. I will be replacing the new pump tonight to see if it works. About a year ago I was getting F11 which ended up being a valve but also lead to a mold problem because of the sitting water. While figuring out that problem I found some coins in the filter and I'm guessing that some of those coins or something else hard was sucked in temporarily by the pump and damaged it. I'm probably just now seeing the damage.



    I will no more tonight. I will also check out the control board in the top right front corner.



    Yes, this was helpful

  • David Voeller Mar 26, 2009

    I've installed the pump and so far it is working. I looked at the other pump while it was running and out of the enclosure. First, the impellar was pulled away from the motor. After pushing the impellar back on the shaft, the clicking noise started again. I'm guessing that somthing got in the pump enclosure and bent the shaft slightly. It is not visibly bent and there is no physical damage to the impellar but the tight fit in the motor border combined with the clicking makes me think the shaft is ben. The other thing I would like to note is that the part number for the pump (8181864) came with the complete housing also. I'm sure just the pump would have been cheaper but I didn't see that option.

  • Assisst Mar 26, 2009

    I keep getting Error code F02 and SUD with even light load.

  • Michael Childers May 11, 2010

    not able to find tech info with that model# but based on duet and duet sport info (kenmore is based on one of these machines)f 02 is a nonexistant code, which usually means bad control board. (common on whirlpools) if its faulting only while running pump then pump could be drawing to much causing fault other wise internal board error.

  • prem mathew May 11, 2010

    You have to check the connections to the pump, tighten. Even a tooth pick could stall the pump. So examine..............

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  • 240 Answers

Based on what you said about clicking noise from pump and pump getting hot (this pump is liquid cooled-sealed) I would recommend replacing the pump first then the control board. Board is located on top right front corner, not inside console area, simply slide the top back to see this. unit slides back to unmount. however as I said before this code did not exist and usually means bad board and this is common on whirlpool made machines. you do not need buy this from sears, use sears for part numbers these are whirlpool numbers.

Posted on Mar 22, 2009

  • Michael Childers Mar 22, 2009

    part number was for motor controller

  • Michael Childers Mar 26, 2009

    it always comes as a complete assembly. I always replace the same way. Good that it is working now and hope that is all it was.

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