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Rock candy wireless controller for PS3 won't stay connected

Just bought this and it connects with the PS3 fine, but while you are playing it loses the wireless connection. What can be done to keep the connection?

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: problem connecting my ps3 to the internet

ok guys ive found the solution. i have a sprint usb aircard and had the same problem for like 6 months and just yesterday i found out how to make it work.

1) connect laptop/ CPU to internet as usual*
2)go to control panel
3) go to network and internet connections
4)go to network connections
5) next tight click on you internet provider thing. and go to properties.
6) click on advanced tab
7) then just follow the instruction to make it a shared connection and thats all to it.

fyi: its probably going to lag alot if your not in a good reception area. other than that the lag is bearable.

ps: if you need more help, or if you just want to say thank you email me at :

Posted on Jul 19, 2008

  • 68 Answers

SOURCE: PS3 keeps losing internet connection

Have your ISP check the refresh on there end (Suddenlink had mine set a 4 minutes instead of 24 hours)

Posted on Feb 05, 2009

  • 2 Answers

SOURCE: xBox 360 wireless controller won't connect or charge

Guys, you really need to calm down... I have the same problem like you.

I'll tell you step by step why the Xbox 360 Wireless Controller won't work.

1. The controller will automatically disconnect during the gameplay, and the charging kit won't charge.

Solution: This is true what I'm saying now... Where you guys brought your wireless controllers in the stores, there was a Frequently Asked Questions book inside the kit. It told you about the importance of the charging of your wireless controller, because Microsoft informed that it's VERY important to empty your battery before charging it, because the charging kit will no longer charge your battery, and the same thing happened to me. So, if you have any questions of your wireless controller, then contact me at my gamertag, NussKarte. I'll give you new information how to fix your wireless controller.

Posted on Mar 14, 2009

  • 31 Answers

SOURCE: my wireless controller wont connect to my ps3

maby the controler needs charging

Posted on Jun 30, 2009

  • 1 Answer

SOURCE: connecting m y ps3 to my cradlepoint router ctr350 get online

i have a router a cradlepoint and i have my sprint aircard plugged into it and my ps3 says i cant connect but then i go to the web browser and it comes up my browser is to old and i hit ok then i just log into my cradle point and then i can log into my psn account

Posted on Sep 17, 2009

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Go back to the store and report that is doesn't work if it is your only controller that doesn't work.

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My controller pairs but doesnt stay connected it constantly re pairs

Is it an original controller or an aftermarket one? But anyway seems to be a Bluetooth issue. Make sure your ps3 is not tucked away in an entertainment center. That could block the signal. Next plug the controller into the ps3 via the USB cable, see if that works. If so, then go into settings, reassign controller. See if that helps. If not then buy a new controller.

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Make sure UPnP is enabled on the PS3 and Router.
Place the PS3 in the DMZ of the router or find the appropriate ports to forward to the PS3's connecting IP (set to static in the PS3 if you have it setting dynamicly in the PS3 for either)
If this does not help, do a forum search there are a ton of answers for this on on the Network board here.

Feb 23, 2014 | Video Game Consoles & Games

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How do u sync the new rock candy wireless controller to your wii

To connect any form of controller to your Wii, you need to flip open the flap on the front of the Wii system. There should be a small red button. You must hold that, and then push a pin into the small hole on the back of the controller (There should be a round red button inside of that as well) and hold them for a few seconds. This will automatically pair the controller and system.

Dec 17, 2013 | PDP Rock Candy Wii Gesture Controller...

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How do i turn on my ps3 rock candy wireless controller

After installing batteries in the controller and inserting the usb stick into your PS3, hold down the home button (the round middle most button with a house on it) for a few seconds until the light on the controller illuminates. This is your indicator your controller is paired with your PS3 and should be assignable and usable at this point.

Apr 08, 2013 | Video Game Consoles & Games

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Connect Rock Candy Wireless remote

I just got the pink wireless wii controller by rock candy and i cant figure out to sync it. it comes with a usb drive. do i need to connect it or just plug in the usb drive and be done?

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Xbox 360 controller won't stay on

just buy a plug in and play it cost about 10pound or 10 euro

Jun 21, 2012 | Microsoft Xbox 360 Controller

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How to play a movie from external drive

First things first; check that the drive is actually connected to the PS3 and the PS3 is on. Try different USB ports as well. If it's connected and all is working well, the drive should show up under the "Video" category. Browse through the folders like you would on a computer until you find the movie, then play it.


Not seeing the drive? Is your external drive the right format? PS3's only support hard drives that are in the FAT32 format. You can check it's format by connecting it to a computer.

On Windows:
1) Open My Computer
2) Right click on your external hard drive.
3) Select Properties.
4) It should say it's format (FAT32 or NTFS) somewhere in the Properties Window

Anyway, if the format turns out to be the issue you can convert your drive into FAT32. First be sure to backup anything important because you may lose some/all of it. Then you'll want to use a utility to convert the drive WITHOUT losing data.

On Windows:
Aoemi Ntfs2Fat32 - Haven't tried it myself, looks alright
EaseUS Partition Master - Should have NTFS to FAT32 w/o data loss conversion
Partition Magic - Awesome, but no longer supported by Norton. Also costs money :(

You can also use the built in Microsoft tools to convert it, but you will LOSE ALL DATA guaranteed (since you'll be formatting the whole thing). Linkage here.

Sorry I don't have Mac OSX instructions.


Confirm that the ports on the PS3 are working. Plug in different devices (PS3 controller, or a different hard drive/ usb thumb drive). If they're not you'll have to send it back to Sony. If it's under warranty it'll be free, otherwise you're looking at $100-ish service charge and a long waiting time. Here's their service center link.


Is the movie in the right format? The PS3 can't play every file type natively. Here's a list of what it does support. If your file is the wrong format, convert if it possible. Otherwise you won't be able to play it from your hard drive.


You could just stream the movie to the PS3. Make sure your PS3 and computer are on the same network (either directly with an Ethernet cable/wireless connection, or through the same router) and download this awesome program. Connect the hard drive to your computer, then run the program. It should automatically find the PS3 and you'll be able to browse the drive from the "Video" category (as if it were directly connected).

I consider this to be the best option. It's pretty easy to use, you also have access to anything else on your computer (not just external, and regardless of drive format), and it converts file formats on the fly (meaning that regardless of format it should be able to play on your PS3). If you have issues check out their forum.

Hope that helps!

Sep 27, 2011 | Sony Playstation 3 (PS3) Console

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