Palm zire z22 went dead

behoney56:

The information support page for the Palm Z22 has moved around over the past few years. It is now at

http://kb.hpwebos.com/wps/portal/kb/na/zire/z22/unlocked/home/page_en.html

As well, I have an entire web page devoted just to maintaining, repairing, and using the Palm Z22, at:

http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.htm

As the Palm Z22 ages, there are issues with old and dying batteries, with the touch screen deforming and becoming useless, and various DATA connectivity issues, since the new Windows 64 BIT Operating Systems did not yet exist when the Z22 was diss-continued.

On my web page are links and USER information on the various solutions that they found, as well as a bit of information that I discovered, which is hitherto unknown!

Hope these tid-bits of help get your Palm Z22 up and running properly...

good luck

robin dusty graves


Z22 PALM PILOT

The best thing to do is to go to the free palm chat service they offer. I have used this and it worked good for me. Here is a link to the free chat service. Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

Sometimes if you plug them in to the hot sync cable they will charge. This works for my TX however I am not sure about the Z22. I am including a link to the palm free chat service. Normal 0 Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you.
They can answer that questions for you there. I have used the free chat service and it worked great for me. Best wishes.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

Normal 0 The best thing to do is to go to the free palm chat service they offer. I have used this and it worked good for me. Here is a link to the free chat service. Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

HI,
Follow this link to get your manual;

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/downloads/page_en.html

I am repeating a previous answer, since it covers most of the common problems :
The Palm Z22 is, I have found out, a bullet-proof design in regards to reliably keeping your valuable "DATA" safe over time. The Engineers at PALM really did a good job of Data integrity compared to many other devices. HOWEVER -- there are 3 common problems with the growing AGE of the Z22, 2 are with the dying batteries, and 1 with the years of wear and tear on the touch screen. The battery is a typical square, thin, modern Lithium battery, wired in with two wires ( + positive, red, and - negative, black ) that can be
taken out and replaced if you take the unit apart. In a brand new, in-the-box package, the battery is dying simply from old age. If the Z22 was used heavily, the constant cycling from dead to fully charged wears out the battery even more. The Touchscreen is a thin layer of plastic stretched over a sheet of glass, with a tiny air gap in between. Over time, the top plastic layer deforms - with hot and cold, air pressure changes, and being pressed by wearing the unit in a pocket, purse, briefcase, or even in a drawer with pencils, pens, and staplers etc. It is very important to have a hard cover over the screen! Other than just having the battery loose its weak charge continually, there is a problem with the unit getting into a state of BLACK SCREEN - it does not charge and remains "apparently" dead, since the logic circuits are in an invalid state, and it can only be reset if the battery dies COMPLETELY to remove the power on the logic circuits.
I have covered the topics of the battery problems, the data problems, the screen problems, and the disassembly, maintenance, and security, and how to get data off the unit, particularly to the new Windows Operating Systems that were developed AFTER the Z22 was no longer made. This is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I have ripped apart the Z22 repeatedly, and posted pictures of the various steps to service these units. There are links to aftermarket software to transfer data, and examples of how to USE the Z22, for valid purposes. This should be a one-stop source for any information or troublehooting the Z22, for those who have the Z22 and want to keep it operating!
good luck

robin dusty graves
Z22 PALM PILOT
Z22 PALM PILOT

Hello there, you can get the main software for the Z22 from the following link:

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/solutions/article/32859_en.html


Just use the big Download button at the top.

Thanks
Tim

The Z22 is very well designed to PROTECT your stored data - do NOT do a RESET, since this has nothing to do with your problem! It sounds like your USB cable is damaged- a very common problem, usually one of the 4 or 5 wires near one end of the cable or the other, breaks inside the plastic covering, and you loose connectivity. The "OLD" Style USB end that plugs into the Z22 is getting difficult to find, since it has been replaced with the smaller "MICRO" version, available everywhere (As of 2014 ! ) It is available online very inexpensively.
I have a full page of information on the Z22, and how to repair, take-apart, maintain, and connect it. It is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I hope that this information helps you to get your
Z22 up and running again.

good luck

robin dusty graves

Z22 PALM PILOT

My son said to just install the new software and see if it would transfer the data via the sync feature, and it did. The new Z22 software must have written over the existing Zire and incorporated all the data.

I have the same problem, but with TWO z22s. Both are about a week old, and both "talked" seamlessly to the computer. Suddenly neither does. Do not see anything wrong with USB port or cable. Uninstalled all PALM OS from desktop and reinstalled. Still no link.