Question about HP Compaq nc6000 Notebook

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Mouse pad the mouse pad freezes but when i conncet a mouse via the usb it works please help......?? nb:the driver is up to date

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  • ladylindalou Mar 13, 2009

    mouse pad will not move pointer.

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It could be multiple reasons. It could be a problem with your driver or it can be a hardware problem. Try going to hp and downloading the driver. If that doesn't work then do you have Warranty? if so call hp, If not call tech support

Posted on Mar 12, 2009

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Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th


Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

Feb 18, 2013 | PC Laptops

2 Answers

How di make my mouse work


usb mouse or mouse bad ?

Look at the type of mouse you have.

To date, there are three types of mice: the USB mouse, the PS/2 mouse and the Bluetooth mouse.


USB mice connect with a USB adapter, which has a rectangular shape. Conversely, the PS/2 mouse uses a PS/2 adapter, which is round.


Finally, there's the Bluetooth mouse, which has no external adapters.

Plug the mouse into your machine.


Now, how you do this will depend on the mouse you're using.

With a USB mouse, simply plug your device into your laptop's USB adapter, which will also be rectangular in shape.


For PS/2 mice, you'll need to plug it into a PS/2 adapter. Plug your mouse into the PS/2 end then plug the other end into your laptop's USB adapter.

And for Bluetooth mice, no plugging is required.

Install the mouse drivers.


If your mouse is not plug-and-play, you're going to need to install its drivers. To do this, insert the CD or diskette that came with your device.

The installation should occur automatically.


Pair your mouse, if using a Bluetooth mouse.

At this stage, non-Bluetooth mice are ready to be used.


However, if you are installing a Bluetooth mouse, you must perform one additional step: pairing it to your machine.


To achieve this, use your laptop's touchpad and right-click on your Windows screen. Select the option "Pair Device." From there, follow the on-screen instructions to sync your mouse with yourcomputer.



Place your mouse onto a mouse pad. Before using your mouse, you need to place it onto a mouse pad.

This should be done for all types of mice, whether they are wireless or trackball.

Otherwise, movement will be difficult



mouse pad


Examine your mouse pad.

Dirt and grime can affect performance and slow down mouse sensitivity, if not shut it down altogether.


Make sure the surface of the track pad is clean and that there is nothing that has managed to get beneath it or around any trackball buttons that could affect the pressing and depressing of the component.


Check to see if your mouse pad has been turned off.

If the Fn (Function) button at the bottom left of the keyboard is pressed in conjunction with some other key on the keyboard it can result in the disabling of the mouse pad.


To enable your mouse pad on a Windows PC go to the Control Menu.

Under the Printers and Other Hardware option, click on Mouse.

Then, click on the tab on the top of the pop-up menu that says Device Settings.

The touch pad for your computer should come up as a selectable option. Click on it and you will see the option to enable your device, then click OK. If this does not work,


Check the manufacturer of your laptop (for example, Toshiba) and then navigate to their official website. Find an area for Software and Drivers, and move on to that area.


Enter your laptop number (check your documentation/manuals and/or the bottom of the computer) and look through the drivers that are presented as a result of this number input.


It could be that your mouse pad simply needs updated drivers. Find the driver that corresponds to your computer and mouse pad (for example, most Acer laptops use a Synaptics touch pad).


Then, click on download.

Once the drivers have downloaded, double click them to ensure they install, restart your laptop, and your mouse pad should be working again.


hope this helps




Sep 09, 2012 | Compaq Presario CQ57-339WM

1 Answer

Cursor freezing


Hi
It could be trouble with Motherboard or the chip under the track pad.
Try to re-install the mouse driver. and try to check.
In case if you have any trouble then do contact us here in Fixya.
Thank you

Aug 11, 2012 | Advent PC Laptops

2 Answers

My touchpad mouse is not working


Whats the Operating System on this Laptop?

Sep 20, 2011 | PC Laptops

2 Answers

I am using an HP ProBook 4510s. My touch pad keeps freezing on me. Sometimes it will work for a few minutes and then freeze and sometimes the computer boots up with the message No Mouse detected. Any...


I have a 4510s and had this problem before.
Part of the problem was synaptics driver was freezing, Driver Synaptics software upgrade may help if that is part of your problem.

Have you opened the notebook to upgrade or remove the HDD for any reason?
If so, you should make sure the plastic of the palmrest (which houses the touchpad mouse) has been correctly fitted back in place. It may also help to remove the palmrest and ensure the flexible cable is correctly inserted in the ZIF connector.
I also notice there are some contact points from the PC to the underside of the trackpad, it may pay to clean those with metho to make sure the electrical connection is good.

Sep 09, 2010 | PC Laptops

1 Answer

My dell latitude e5400 mouse pad is not working/ locked..need help


I want to believe it's a driver problem. Please use a USB mouse, use the mouse to go to
  1. Right-click the My Computer icon and select Properties.
  2. Click the Hardware tab and press the Device Manager (then Right click the Pad and update driver)
- Navigate to C:/Dell/Driver and look for driver
- Insert DELL recovery DVD and look for the Pad driver to reinstall
- Restart the Computer after

Aug 14, 2010 | Dell Latitude E5400 Laptop

1 Answer

My aspire 5310 mouse pad is not working


either your mouse pad is broken or someone or some program has shut off the driver for your touch pad. I would reinstall the drivers and reboot. if that doesnt fix the issue, I would then look into replacing the pad.

Sep 12, 2009 | Acer Aspire 5050-3242 Notebook

2 Answers

Mouse pad not working - external mouse works fine,


try to re-intall your mouse pad driver and update your machine's bios.

if still doesn't work then you mouse is faulty and might need to replace.

Jun 30, 2009 | PC Laptops

2 Answers

Acer Aspire 5520-5334


hi dear

try to install "synaptics pointing driver" from acerpanam.

Jun 05, 2008 | Acer Aspire 5500 5570-2609 Laptop

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