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It sounds like the water line to the ice maker is partially obstructed (probably semi-frozen) and the unit is making smaller than normal ice cubes. This causes the ice ejector to "shatter" the smaller cubes, producing the appearance of crushed ice.
The easiest thing to try is make sure the water line connection inside the freeezer isn't frozen. A hair dryer can be used to thaw the inlet to the ice maker, but just be careful. Remove some of the product in the compartment so you have enough room to work.
You have a solenoid switch which switches the dispenser back
and forth from crushed to cube. It could be stuck or not working or the parts
connecting it could be disconnected or broken. You will have to observe to see
if any parts are moving and if any noise is coming from the solenoid. With your model number I can find a diagram which may help.
You have a solenoid switch which switches the
dispenser back and forth from crushed to cube. It could be stuck or not working
or the parts connecting it could be disconnected or broken. You will have to
observe to see if any parts are moving and if any noise is coming from the
There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
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I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.
We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.
You may have a broken solenoid inside the motor assembly. The solenoid controls the arm for cubed or crushed ice. The only way to tell is remove the ice dispenser motor assembly and look at the solenoid. If the solenoid is broken, replace it and everything should be ok.