My norton 360 has crashed - Computers & Internet

Call or write to Norton. I am sure they will help.

you should be able to go to their site and log in with the same email/password as when it was purchased/registered. look in your account activity there. it should let you download your purchase again.

You can find the product key from your Norton account

Go to www.mynortonaccount.com

Or you can find the product key from the other computer that having the Norotn 360

Go to Symantec folder in My documents (in xp)
other users go to Go to Symantec folder in ...... Documents

1. You can use a friend computer and USB hard drive and download the backup data from Norton 360 site.
Depending on the capacity of the driver you can possibly download all you have stored on the site.

The log viewer application for Norton 360 is located at the following location:

c:\Program Files\Common Files\Symantec Shared ... and then opening ccLgView.exe

You can double-click on that application and then see the log categories on the left side.

Download it from Norton website setup with your code. Thanks

My computer crashed and lost all information how do I reinstall my Symantec Norton 360 product key

go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product

Hi Sheba,

Yes you can load norton 360 on your new pc. If you have all the license codes, just remove the trial version from your new pc and installed the full version of 360. To uninstall you can either go to control panel -> add remove programs and select the nortan trial software. Or you can find an installation's link under the program list. Hope this helps.

Posh