Question about Kenmore Elite 45986 Front Load Washer
Kenmore elite smart wash fr loader..my jeans legs and towels,shirt arms get all twisted..it is so annoying to waste 10 min after its finished undoing it all soit can go in dryer..tried 20 ways of loadig and it always still happens.any suggestions? another salesman said it must be broken..no help from kenmore.
It appears your Agitator or splines on the agitator are damaged.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 16, 2010
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Place the level on the top of the washing machine to see if it is level. Make sure you test it side to side and front to back.
Pull the washing machine away from any walls if you have to make an adjustment to the legs.
Lift the washer and place the wood block underneath the washer. Place the block near the leg that needs to be adjusted, but don't let it obstruct the leg.
Loosen the nut that secures the leg with the wrench.
Raise the height of the leg by twisting it to the left, or lower the height by twisting it to the right.
Remove the block of wood from under the washer and recheck the machine with the level.
Raise or lower the leg if additional adjustments are needed.
Tighten the nut on the leg with the wrench when the machine is level.
Repeat the process for each leg that needs to be adjusted.
Move the washer back into position and check with the level again to make sure the washer remains stable to finish leveling the machine.
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