Question about Kenmore Elite 45986 Front Load Washer

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Clothes twisting..all the time

Kenmore elite smart wash fr loader..my jeans legs and towels,shirt arms get all twisted..it is so annoying to waste 10 min after its finished undoing it all soit can go in dryer..tried 20 ways of loadig and it always still happens.any suggestions? another salesman said it must be broken..no help from kenmore.

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  • Anonymous Mar 12, 2009

    i have had the service people out six different time their soluition was to put a ball in the washer to act as a spacer ya right

  • danaannkal Mar 12, 2009

    so what should we do?

  • danaannkal Mar 13, 2009

    THE MACHINE WASHES THINGS FINE AND COMPLETES EACH CYCLE BUT WHEN I THAKE THEM OUT THEY ARE ALL TWISTED AROND EACH OTHER AND I HAVE TO WRESTLE THE WHOLE LOD TO THE GROUD TO UNTWIST/SEPARATE AND SHAKE OUT TO PUT IN DRYER..

  • danaannkal Mar 13, 2009

    THE MACHINE WASHES THINGS FINE AND COMPLETES EACH CYCLE BUT WHEN I THAKE THEM OUT THEY ARE ALL TWISTED AROND EACH OTHER AND I HAVE TO WRESTLE THE WHOLE LOD TO THE GROUD TO UNTWIST/SEPARATE AND SHAKE OUT TO PUT IN DRYER..

  • danaannkal Mar 13, 2009

    THE MACHINE WASHES THINGS FINE AND COMPLETES EACH CYCLE BUT WHEN I THAKE THEM OUT THEY ARE ALL TWISTED AROND EACH OTHER AND I HAVE TO WRESTLE THE WHOLE LOD TO THE GROUD TO UNTWIST/SEPARATE AND SHAKE OUT TO PUT IN DRYER..

  • danaannkal Mar 13, 2009

    THE MACHINE WASHES THINGS FINE AND COMPLETES EACH CYCLE BUT WHEN I THAKE THEM OUT THEY ARE ALL TWISTED AROND EACH OTHER AND I HAVE TO WRESTLE THE WHOLE LOD TO THE GROUD TO UNTWIST/SEPARATE AND SHAKE OUT TO PUT IN DRYER..

  • danaannkal Mar 13, 2009

    THE MACHINE WASHES THINGS FINE AND COMPLETES EACH CYCLE BUT WHEN I THAKE THEM OUT THEY ARE ALL TWISTED AROND EACH OTHER AND I HAVE TO WRESTLE THE WHOLE LOD TO THE GROUD TO UNTWIST/SEPARATE AND SHAKE OUT TO PUT IN DRYER..

  • nolanrife70 Mar 14, 2009

    pain in the a** aint it!!!

  • Anonymous Mar 14, 2009

    I have the exact same problem...and have been unable to solve it. I don't think I'd buy a front loader again....

  • prem mathew May 11, 2010

    Never heard of this. Does your washer wash (means slow wash, before the rinse, etc.) only in one direction? The machine should wash in clockwise as well as anti-clock; in the same cycle. Or your clothes just get screwed up, and not washed too well either. Let me check this out......

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  • 15,935 Answers

It appears your Agitator or splines on the agitator are damaged.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 16, 2010

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I might recommend you mix in some heavier and thicker items to help, such as towels or blue-jeans and see if that fixes the problem.
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