Question about Christian Dior Clothing Accessories

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Where can I talk to a live representative of dior

I bought a pair of Dior sunglasses dioropposite1 last year and now a metal piece on one side of the frame is missing .can Dior help fix it? I don't have the missing metal piece.

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Is warranty still ok? yes. you may have a chance if due to their fault. no. you might not get it free but they can repair.

Posted on Aug 08, 2013

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Posted on Jan 02, 2017

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jimmy_link12
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SOURCE: replacing lens on Dior sunglasses

did you try a sunglasses store??

Posted on Jun 11, 2012

  • 103 Answers

SOURCE: Where can I send Dior sunglasses for repair?

hi

Repairing an expensive pair of Dior sunglasses does not have to be complicated. A return to the retailer they were purchased from will simplify the process. Dior sunglasses are sold with a one year warranty on manufacturing defects, which means they can be sent back to the manufacturer for repair. Simple Dior sunglass repairs may occur through local repair centers.

    Check Your Warranty
  1. There are two ways in which to work with Dior sunglass repairs when the glasses are under warranty---through the retailer and through the manufacturer. Repairs are not generally made by the retailer if the item is within warranty, although simple repairs, like missing screws or loose parts, may be made by some retailers on site. The retailer can send the glasses to the manufacturer for the customer or will give the customer the address to do so. The customer can also go directly to the manufacturer by calling Safilo (Dior's licensed manufacturer) at 877-228-5818 begin_of_the_skype_highlighting 877-228-5818 end_of_the_skype_highlighting and requesting assistance. Safilo will then provide directions on where to send the sunglasses. Safilo will repair items that are out of warranty but this may require paying for the repair.
  2. Purchase Repair Kit
  3. Simple repairs can be made at home using a sunglass repair kit. These kits contain a variety of screws, nuts and nose pieces. They also contain a tool to assemble and tighten the repair with. Repair kits are not usually made for a specific manufacturer like Dior. Kits will only supply the pieces for simple repairs and not proprietary parts like nameplates or decorative attachments. Sunglass repair kits can be found through most eyeglass and sunglass stores. They can sometimes be found in variety or drug stores, too. The kits can contain a mixture of gold tone and silver tone parts or may contain only one or the other.
  4. Find Local Repair
  5. Local eyeglass repair can be found in many eyeglass centers and through frame sellers. Personnel in these stores are often trained to make simple repairs. LensCrafters and Pearle Vision are two of the many choices for walk-in sunglass repair. Having sunglasses repaired through these retailers may be ideal when the warranty has expired. Sometimes retailers will not charge for simple repairs. If the customer has purchased a specialty part directly from the manufacturer but does not know how to attach it, a local repair center may be able to assist in the repair

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Posted on Dec 13, 2010

  • 24 Answers

SOURCE: I bought these Dior Aventura

try this website to get the information you need:
/www.ehow.com/way_5551887_repair-dior-sunglasses.html

Posted on May 23, 2011

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I have sunglass from christian dior the glass a mask style, my problem is during my vication a part of the mask glass broked, and noe one can fixed this problem here in my country Libya, please help me...


hi
i am really sorry i cant help you on this becasue the part of a frame has been broken so to just fixt that piece is really tough it better you change the whole lens i think that only can be done or let do one thing can be done please specify which part is broken so that i can think of a solution

Dec 23, 2010 | Christian Dior Acapulco S Sunglasses

2 Answers

Where can I send Dior sunglasses for repair?


hi

Repairing an expensive pair of Dior sunglasses does not have to be complicated. A return to the retailer they were purchased from will simplify the process. Dior sunglasses are sold with a one year warranty on manufacturing defects, which means they can be sent back to the manufacturer for repair. Simple Dior sunglass repairs may occur through local repair centers.

    Check Your Warranty
  1. There are two ways in which to work with Dior sunglass repairs when the glasses are under warranty---through the retailer and through the manufacturer. Repairs are not generally made by the retailer if the item is within warranty, although simple repairs, like missing screws or loose parts, may be made by some retailers on site. The retailer can send the glasses to the manufacturer for the customer or will give the customer the address to do so. The customer can also go directly to the manufacturer by calling Safilo (Dior's licensed manufacturer) at 877-228-5818 begin_of_the_skype_highlighting 877-228-5818 end_of_the_skype_highlighting and requesting assistance. Safilo will then provide directions on where to send the sunglasses. Safilo will repair items that are out of warranty but this may require paying for the repair.
  2. Purchase Repair Kit
  3. Simple repairs can be made at home using a sunglass repair kit. These kits contain a variety of screws, nuts and nose pieces. They also contain a tool to assemble and tighten the repair with. Repair kits are not usually made for a specific manufacturer like Dior. Kits will only supply the pieces for simple repairs and not proprietary parts like nameplates or decorative attachments. Sunglass repair kits can be found through most eyeglass and sunglass stores. They can sometimes be found in variety or drug stores, too. The kits can contain a mixture of gold tone and silver tone parts or may contain only one or the other.
  4. Find Local Repair
  5. Local eyeglass repair can be found in many eyeglass centers and through frame sellers. Personnel in these stores are often trained to make simple repairs. LensCrafters and Pearle Vision are two of the many choices for walk-in sunglass repair. Having sunglasses repaired through these retailers may be ideal when the warranty has expired. Sometimes retailers will not charge for simple repairs. If the customer has purchased a specialty part directly from the manufacturer but does not know how to attach it, a local repair center may be able to assist in the repair

If you are happy with my answer please vote four thumbs up. Thank you

Dec 12, 2010 | Clothing Accessories

1 Answer

Hi I need to get an authentic dior watch band and new battery fitted. The shops say they will send it away to dior in melbourne but i would rather go direct there myself to save time and money. Can you...


mcdevito75 here, All the watch shops will send your watch to dior for exact parts. You on the other hand can contact dior online and order threse parts, Try Christen Dior watch.com look for contact.

Jun 30, 2010 | Christian Dior Chris 47 CD033112A002 Watch...

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