Question about KitchenAid Food Mixers

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Housing unit When food is added to the bowl it stops working. If bowl is empty it works.

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That is usually caused by a stripped gear. It is hard to give you a good idea of what to check without a model number.
If it is a 4.5-5 quart regular mixer then it will most likely be a bad worm gear:http://www.mendingshed.com/kawormgear.html This would be a fairly easy repair. You will also want to check the other gears to make sure they are not damaged.
However if it is a 5 or 6 quart Professional mixer it will be more involved than that. You will want to take the mixer apart, inspect each gear (you will need to clean off the grease). Any gears that are worn damaged or nicked will need to be replaced. Also check the bearings, and the retainer pin. If these are bent or damaged they may need to be replaced. While you are in the mixer check to see if the transmission housing is cracked, if it is replace it with the new metal housing. If all of the above are in good shape check your planetary assembly, it is pressed together and could become loose causing the same issue.
Please let me know if you have any questions.

Posted on Apr 23, 2013

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