a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are the lines across the page, in the direction of text, or from top to bottom. If from top to bottom, watch the scanner bar with the cover up, see if anything looks odd. If the paper moves in this machine, like from an auto feeder, it could pick up a streak from something in the path. Checking, this unit is a laser printer. When replacing toner, there usually is a little tab thingy that is supposed to be moved back and forth over a little wire. The wire must be kept clean, too. Also, there may be a white bar with a glass cover that is to be cleaned very carefully every time toner is changed. Find this piece of glass, a speck of dust is probably your culprit.
I had an issue with the cassette tray paper feed. I loaded paper in the rear tray, manually used the printer properties button to make it print from the rear tray and printed from there. The next day I manually did the same thing but forced it to print from the cassette (bottom) tray. It worked fine today. It no longer thinks that there is no paper and the rollers are picking up the paper edge for proper feeding of the paper. I did not go through the roller cleaning procedure but I would do that if switching back and forth manually between trays doesn't work.
First of all, I checked the answers given here, but nothing worked; everytime I turned on the unit, the red light flashed that the printer was out of paper.
From the Brother's HL-2070 manual, in the troubleshooting section: take out the toner cartridge from the front of the machine (be careful, any black toner powder that come off may be very difficult to clean up). I took the toner cartridge to the sink.
There is a blue slide along the top of the unit that will clean the corona wire if you slide it back and forth, from one end to the other (toner/dust can become caked on the wire over time; sliding the slider back and forth simply knocks the caked off 'stuff' off of the wire).
Replace the toner cartridge; it worked fine for me. I was immediately able to print.
This is a paper jam. Remove paper try as well as the toner/drum unit. Take vacuum and clean out inside the printer. Separate the toner & drum units and vacuum-blow out the drum unit to get it clean. Run the drum wire cleaner tab (purple/blue tab at front of the drum unit) back & forth a number of times. Sounds like you've got a piece of paper stuck inside somewhere. In the back of the printer, there is a door that will open out and down...check here for a speck of paper that is causing the paper light to come on...it "sees" something is in the way) since this is where the paper curls up and out the top. Reassemble toner/drum unit. Before you put the paper tray back in, take a piece of paper and feed from the front (use light card stock or heavy weight paper since this will help push out anything inside that's in the way) and print a few pages this way. Then, make sure your paper is dry (hasn't been in humid area) and is lying flat (not curled at edges). That should do it
This clearly indicates that problem is with the rollers in the paper feed tray..to clear the obstruction-fold a sheet of paper 3-4 times lenghtwise to make it thick..insert this into the paper feed tray,behind the rollers-move it left right a couple of times....repeat this a couple of times-if no go...call tech support..printer would be replaced if in warranty...good luck
If its spots this could have been from the cartridge or the fusser unit... Do a half print test...send a print page to your printer listen to the printer print as soon as you think the printer has printed some little bit switch off the printer...take the cartridge and view the printed portion can you see the spots..if not.....than its your fusser unit thats marking the paper....remove the half printed paper slowly.....not to tear it......remover the fusser unit(hot unit)........at the back of the printer....towards the top....on the unit it self you will see a Teflon paper ....move the gear on the far end of the fusser unit itself and view if there is any spots....try cleaning this spots slowly as not to damage the Teflon or mark the Teflon.....
Sounds like it sensed this as a paper jam. If it is your Paper LED that is stuck on:
We have a few of the HL-2070N's and I have seen this issue on a few of
them. Usually it indicates one of several instances that can be found
on Brothers website in the FAQ's about what does the LED indicate area.
The main solution I have found is that depending on where the
paper jammed it has affected the drum/toner cartridge assembly somehow
I recommend taking the Toner Cartridge out of the drum unit
clean the corona wire by moving the blue tab at the front of the drum unit back and forth several times
I have even used can air here to get it even better all around the drum unit not just at the corona wire area
After make sure all is clean put all back together
This has cleared up most all of my paper jam LED issues and allowed for further printing.
I had this problem too. I took out the drum and vacuum the drum with a vacuum cleaner ( no brush ) while at the same time manually rotate the drum cyclinder. It worked. After a month or two, you might have to do it again. But everytime, it solved the dust problem.
I'm experiencing the same problem. I tried to troubleshoot through software that came with printer, but no luck. Here's what happens:
The printer worked great for a month or so. Then, I didn't use it for a few months. When I tried to use it again, it acts like it's printing. My computer shows it's printing, the printer runs through all the steps, including moving the print cartridges back and forth over the paper as it should, but no ink comes out on paper.