Question about HP Officejet Pro 8600

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Why is my fax not working all of the sudden?

I came in on Monday and all of the sudden my fax isn't working. Apparently it has not received any of the faxes people sent me over the weekend or today and when I try and send out it says no answer no matter what number I am sending to. I ran the fax test and it says fail for fax connected to active telephone wall jack. I've turned it on and off, unplugged it juggled everything and ran the fax setup wizard a few times as well. It just makes no sense, no one did anything to it and it worked fine before I left for the weekend and now there is an issue. Please help, I have 20 faxes sitting here that need to go out and I know I've missed quite a few incoming by now. Thank You!

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  • Expert
  • 411 Answers

Perhaps the Fax (phone) line is dead or disconnected. Can you hear any dial tone?

If not, ring the Telco

Posted on Dec 20, 2013

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Posted on Jan 02, 2017

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SOURCE: Can't get the Fax Machine to SEND a fax

Check to make sure that "mode" is correct. "Auto Receive", and/or, "fax" mode (not printer, etc.,)

Anne

Posted on Mar 03, 2008

leroyal
  • 2120 Answers

SOURCE: HP640 not receiving with Distinctive Ring Option

You need a dedicated ANALOG phone line.

A DSL filter screens out ANALOG signals to a DSL device.not the other way around. There are no DIGITAL fax machines.

Posted on Aug 31, 2008

  • 1 Answer

SOURCE: Cannot receive faxes, but can send

Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Posted on Sep 23, 2008

  • 1 Answer

SOURCE: sending error

I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

Posted on Dec 12, 2008

Healeyman
  • 1198 Answers

SOURCE: My fax machine will send faxes but not receive them. I have made sure it is plugged in and connected but no faxes will come through. Please Help!

If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.

Posted on Apr 27, 2009

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