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The 1020 Has Known issues printing PDF files. The HP LJ 1020 is a HOST printer with NO SUPPORT for PS (post script) or PLC commands. Most users end up printing the PDFs as images. That was not a solution for us and we trashed our 1020 and went with another brand. Good luck.
First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not.
Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista.
Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions.