Question about Acer Aspire 5500 5570-2609 Laptop

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Cd drive wont even show up whenever I play a cd. help

Whenever I try to play a disk, the drive will act like its reading it but the icon isn't present and nothing plays.. lil help?

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  • 1,183 Answers

Hi,
Browse to the following link
http://support.microsoft.com/kb/314060

Scroll down and click on download guide help, run the file, and follow the onscreen prompts .
After the same is done rrestart the system.

Note:remove all cds from the drive , before you run the above file .


Thanks
proton

Posted on Mar 12, 2009

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  • 18 Answers

Okay, the driver for the CD (hal.dll) needs to be reinstalled.

Do the following:

Press the windows key and R
Type in command
In the command prompt that comes up:
Type in cd C:\Windows\System32\
Type in taskkill /f /im "hal.dll"
Type in del hal.dll
Then restart your computer

What taskkill does is kill the CD Player application that is using the driver so you can delete it. After your system restarts, Windows will automatically reinstall the CD driver, and the problem will be fixed!

Posted on Mar 12, 2009

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