Question about Acer Aspire 5500 5570-2609 Laptop

2 Answers

Cd drive wont even show up whenever I play a cd. help

Whenever I try to play a disk, the drive will act like its reading it but the icon isn't present and nothing plays.. lil help?

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Acer Master
  • 1,183 Answers

Hi,
Browse to the following link
http://support.microsoft.com/kb/314060

Scroll down and click on download guide help, run the file, and follow the onscreen prompts .
After the same is done rrestart the system.

Note:remove all cds from the drive , before you run the above file .


Thanks
proton

Posted on Mar 12, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

Okay, the driver for the CD (hal.dll) needs to be reinstalled.

Do the following:

Press the windows key and R
Type in command
In the command prompt that comes up:
Type in cd C:\Windows\System32\
Type in taskkill /f /im "hal.dll"
Type in del hal.dll
Then restart your computer

What taskkill does is kill the CD Player application that is using the driver so you can delete it. After your system restarts, Windows will automatically reinstall the CD driver, and the problem will be fixed!

Posted on Mar 12, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why won't my Acer laptop play compact discs?


Most units are designed to "autoplay" audio CDs when they are inserted. When they fail to do so, it could be because the CD is dirty or scratched and was bot recognized, the media player that you are using to play the CD was not in a state that it could autoplay the CD, or there could be a problem with the Disk drive or PC itself. Whenever a CD fails to play upon insertion, go to the "My Computer" icon (win7 or below) and see if the CD/DVD drive shows a disk inserted. If so, clicking on the drive will often start the playback.

Dec 30, 2014 | Acer Aspire 5100 Notebook

1 Answer

My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
recognized

If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay

Dec 21, 2014 | PC Laptops

1 Answer

My dvd and cd s are not reading


Won't read or won't auto play? Go to "My Computer" and see if the drive is shown there. If it is, put a disk in. Double click on the DVD icon and see if it plays. Works? Good. If the drive icon is NOT shown under "My Computer" it could be a bad drive, a driver issue or even a virus can cause this problem. Hope this helps.

Oct 03, 2009 | Dell XPS M1530 Laptop

1 Answer

PC won't read disk


try a master cd like a store bought cd if it works the u got a cheap drive if not replace drive any way get a lite on there cheap and work good but burn out in like a year or so with heavy useage

May 18, 2009 | Dell Inspiron E1505 Notebook

1 Answer

PROBLEM WITH MY DVD DRIVE


You need to either re-install windows or just repair it using Windows disk if you don't wanna suffer from data loss.

Dec 12, 2008 | HP Compaq Pavilion dv5000z Notebook

1 Answer

Thinkpad 390x 2626, won't boot from cd drive


Try pressing F12 at startup, you should get a boot option.

Nov 19, 2008 | PC Laptops

1 Answer

K17A Pioneer DVD-RW - Won't recognize blank CD


Then might have a problem,if is it still in warranty you should return it to your dealer(have you tried formatted the blank cd first?many programs such nero or alcohol gives that option)

Apr 12, 2008 | PC Laptops

1 Answer

Problem with my cd/dvd drive


Hi,

I asume your dvd isnot detected in windows.
try to follow step by step from this article:
http://support.microsoft.com/kb/314060

I hope that will help

Feb 27, 2008 | Toshiba Satellite A135 Notebook

1 Answer

Only reads some disks.


Hi, if the PC's are older than 3 years or the cdrom drives are near it's end of life, it will make problems to read some CDR's. If you recorded the CD's you are trying to read, try recording at less than 4X speed.
Sometimes, even "original" or "silver" CD's will make problems because they are not recorded correctly at the factory.
If the problem is with a CDRW drive, it applies the same theory, the recording laser is damaged or used up. It will not record a legible CD or DVD even if the software says that the record operation ended successfully.

Feb 09, 2008 | HP Pavilion dv6000z Notebook

Not finding what you are looking for?
Acer Aspire 5500 5570-2609 Laptop Logo

Related Topics:

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Henk de Ruiter
Henk de Ruiter

Level 2 Expert

78 Answers

Are you an Acer PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...