Question about Microwave Ovens

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The microwave in my microwave/wall oven combination broke. The controls for each unit are separate, and I can still use the oven. I am told that I have to replace the entire unit rather than simply replacing the microwave. Why is this?

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  • Microwave Ovens Master
  • 9,047 Answers

Please post a new help request with your full model number from the tag on or in the unit, as well as detailed symptoms letting us know exactly what the unit is doing wrong or not doing.

Posted on May 02, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: Oven Glass replacement HTHB84K

You can find their support and spares links via their Belgian site or British site.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 24, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: GE Microwave Keypad or Control Panel

If some pads on the keypad are not working, then you have a failed keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

On this model, the cover will have to come off to replace the light bulb. If it's mounted in the wall, it will have to come down.

The installation instructions are nice to have in this case. You can download GE owner's manuals and installation instructions here.

I have attached a drawing to show where the bulb is on this model. It is located on the right side of the oven next to the wall of the cooking cavity.

The bulbs are available in local grocery stores, hardware stores, and stores like Wal-Mart and Lowe's.

Please feel free to contact me directly if you need more help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

b4f2c5a.jpg

Posted on Sep 27, 2008

THENTHEREWER
  • 131 Answers

SOURCE: How do I replace a lightbulb in my Kitchenaid microwave?

http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=KEMS307DBS&siteCd=KAD#parts_list HEY ANDYCOOL,GO TO THIS LINK IT'LL SHOW YOU ANYTHING YOUR HEART DESIRES ABOUT THIS UNIT(DRAWINGS,USER MANUAL,PARTS LIST,INSTALLATION GUIDE,ECT.)SORRY BUT FROM THE LOOKS OF IT YOUR GONNA HAVE TO PULL THAT PUPPY.BUT YOU BE THE JUDGE OF THAT.GOOD LUCK,HOPE THIS HELPS!!!!

Posted on Nov 08, 2008

  • 1 Answer

SOURCE: Microwave Oven Door Spring Replacement

Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

Posted on Mar 26, 2009

  • 17 Answers

SOURCE: replace light bulb on the Neff H7871 combined oven and microwave.

The bulb is positioned at the top of the oven, accessible only from the outside. You'll need to pull off the top and bottom trim strips, remove the bottom trim strip locators, remove 2 fixing screws from the left edge of the oven (with door open), and the 2 fixing screws from behind the top trim strip. The oven should then just slide out. You only need to pull it out 6 inches or so to gain access to the bulb cover. You'll need a T20 driver to remove the cover, then the bulb unscrews as it has an SES fitting. Bob

Posted on Dec 01, 2010

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1 Answer

Can you remove the microwave separately without removing the complete oven/microwave unit? KEMS307DWH4 KitchenAid Wall Oven/Microwave combo unit


Hello Richard;

My name is Peter. I am a retired field service technician.

Your microwave is in a separate housing than your oven. You need to remove the border stripping holding the micro wave in the wall, then lift up in the front and pull out.

Go into the following website, put in your model number which is on a label after you open the microwave door.

You did not tell me what the problem is. Please advise so I can help you further.

Mar 26, 2016 | Microwave Ovens

1 Answer

Mod.KHMS155LSS-1 Getting F-6 Fault code ????


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Feb 05, 2016 | KitchenAid Microwave Ovens

1 Answer

Can two separate convection units (microwave and oven) be combined/joined into one cord and plugged into one outlet and BOTH work efficiently? The contractors I hired combined all wires to both unit


You need to have the contractors return and troubleshoot the problem free since they told you they both worked when you purchased them. There's an implied warranty here. The two ovens should have been tested before the contractor left your house to prove they both worked together.

Dec 21, 2014 | KitchenAid Microwave Ovens

1 Answer

Touch screen displays is lit up , but will not respond by touching any of the promts. I have unpluged the unit hopeing to reset no change. unit was working fine the day before.


HELLO.

The solution is to troubleshoot the microwave as explained below.

1 Check the power supply. Make sure the microwave is firmly plugged into a working electrical outlet and that your wall outlet is active if your home uses outlets controlled by a wall switch. Check your home's fuses or circuit breakers to ensure they have not been tripped. Without power the microwave will not respond to any input.

2 Make sure the parental lock is inactive. Some ovens, like the one shown in the image above, feature a keypad lock to prevent children playing with the controls. Most keypad locks can be cancelled by holding down a button or combination of buttons for a few seconds.

3 Make sure the door is firmly closed. Some microwave ovens will not allow any control panel input if the door is open.

4 Remove the microwave from the power, wait 10 seconds, then plug it back in. This will reset the microwave oven if there is a temporary problem with the software.

5 Press the "Stop/Cancel" button several times to cancel the current operation and return the microwave to standby mode. Re-enter your cooking instructions using the keypad as usual.

please let me know the outcome..

thanks.

Sep 10, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Jenn-air microwave JMC 7000 ADB has no power


I have a different Jenn-Air built in microwave & oven combination but I'm sure my solution will work for you as well.

My microwave was plugged into an outlet located on the top of the oven. This outlet has a "circuit breaker" that tripped while we were using the self cleaning feature on the oven. You just need to reset the breaker button right next to the wall oven outlet. Why it tripped is a mystery since the microwave was not in use at the time. Bad design.

Of course, getting to the reset button is your only challenge. You need to pull the microwave and oven out of the wall/cabinetry in order to get to it. The unit is heavy so you will need help. Or, call a certified repairman and they should be able to do this for you in 30 minutes or less so the service call should not run you more than @$85 if it is no longer under warranty.

I would also suggest you contact Jenn-Air to complain about this issue and seek reimbursement from them if necessary.

Dec 17, 2007 | Jenn-Air JMC7000 Microwave Oven

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