Question about Microwave Ovens
Please post a new help request with your full model number from the tag on or in the unit, as well as detailed symptoms letting us know exactly what the unit is doing wrong or not doing.
Posted on May 02, 2013
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Posted on Jan 02, 2017
If some pads on the keypad are not working, then you have a failed keypad.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this for you, we do that for $39.95 plus part costs.
On this model, the cover will have to come off to replace the light bulb. If it's mounted in the wall, it will have to come down.
The installation instructions are nice to have in this case. You can download GE owner's manuals and installation instructions here.
I have attached a drawing to show where the bulb is on this model. It is located on the right side of the oven next to the wall of the cooking cavity.
The bulbs are available in local grocery stores, hardware stores, and stores like Wal-Mart and Lowe's.
Please feel free to contact me directly if you need more help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Sep 27, 2008
http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=KEMS307DBS&siteCd=KAD#parts_list HEY ANDYCOOL,GO TO THIS LINK IT'LL SHOW YOU ANYTHING YOUR HEART DESIRES ABOUT THIS UNIT(DRAWINGS,USER MANUAL,PARTS LIST,INSTALLATION GUIDE,ECT.)SORRY BUT FROM THE LOOKS OF IT YOUR GONNA HAVE TO PULL THAT PUPPY.BUT YOU BE THE JUDGE OF THAT.GOOD LUCK,HOPE THIS HELPS!!!!
Posted on Nov 08, 2008
Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.
Posted on Mar 26, 2009
The bulb is positioned at the top of the oven, accessible only from the outside. You'll need to pull off the top and bottom trim strips, remove the bottom trim strip locators, remove 2 fixing screws from the left edge of the oven (with door open), and the 2 fixing screws from behind the top trim strip. The oven should then just slide out. You only need to pull it out 6 inches or so to gain access to the bulb cover. You'll need a T20 driver to remove the cover, then the bulb unscrews as it has an SES fitting. Bob
Posted on Dec 01, 2010
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