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Water heater not working?

I have a Intertherm electric water heater. Model Number: HSE-52F-240D, 50 Gallons. We have well water and our pump wasn't working properly for a few days, as soon as we noticed we shut the water heater off. We were able to fix the pump yesterday and turned the water heater back on after it had filled up completely. We ran water through the lines but waiting until this morning to expect warm/hot water, but unfortunately, something isn't working properly, because we don't have any. I've flipped the breaker and have tried resetting the water heater itself, but it doesn't seem that the reset button fully engages as it should. This water heater has two thermostats. I'm new to all of this, but am trying to save money, and really hoping the whole thing doesn't need replaced. Any information would be greatly appreciated!

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  • Water Heaters Master
  • 15,937 Answers

There is a suprising lack of information on those water heaters. Do you have any idea how old it is? Is it in a mobile home?

Posted on May 05, 2013

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 2 Answers

SOURCE: Thermostat and reset button (GIANT 152ETE) - no hot water

I have the smae problem but my element on top works fine it is the element on the bottem that does not go on so what is it that i have to change the element or the thermostat. on the bottom or the one on top. I have voltage on the top but none on the bottom element and are they suppose to go on the same time.

Posted on Apr 16, 2010

  • 68 Answers

SOURCE: residential electric hot water heater throwing br

If you reset the water heater the first time you were without, Then odds are it is the water heater. probably an element went back. If the power off check for continuity.

Please rate this response and Good Luck, Phil

Posted on Dec 28, 2008

SOURCE: Our electric water heater doesn't work.

make sure it is wired correctly, check circuit breaker, check breaker built on to element. If all fails, and it is determined your not getting power to it, you may need a electrician. Be careful. good luck.
Steve

Posted on Oct 11, 2009

heatman101
  • 43501 Answers

SOURCE: water heater needs a jump-start every morning

Hi,
Did they change the thermocaouple or the gas valve/thermostat???
My gues is that they changed the thermocouple and NOT the gas valve which also has the thermostat in it.

The gas valve is the problem... make them change that or give you a new hot water heater.

Heatman101

Posted on Mar 22, 2010

  • 760 Answers

SOURCE: i have a 50 gallon

If you're having to reset the breaker, then most likely you have a bad heating element. Usually the bottom element burns out first, however if you had the water off, and the level dropped in the tank, the heater might have come on without water in it. This will cause it to overheat and burn out. Now when you turn the breaker on, the current is going to ground, tripping the breaker. If you are handy you can replace them, but be sure water heater electric is off or disconnected, and then drain water below the element level. While you're replacing one element replace them both.

Posted on Oct 13, 2010

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