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Whirlpool Ice Maker is not freezing the water to make ice. The water is being pumped to the freezing tray, but no ice forms.

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  • rparris31 Mar 12, 2009


    thank for your input but this unit is a stand alone ice maker. I have cleaned the condenser, the fan is running and like I said the water is running but not freezing. Yes the temperature has been in the 70's and 80's but the air conditionng is also on in the house. The only conclusion I can come to is the compressor has failed. I have replaced the pump and a solenoid valve in the last several years. I hate to replace the whole unit at a cost of about $1500. Any suggestions?


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I assume your in an area where the temperature has been in the 70's? or more lately? In fact if your not freezing water in to Ice you have a freezer problem that's going to get worse before it gets better. I suspect that you have either a Air movement, defrost problem, Or a dirty condenser.

The quick check for air movement: main thing is make sure the controls are set in mid range, any extreme end of the controls may keep too much air from the refrigerator going into the freezer making it too warm.

Defrost elimination (Check the floor or back wall on a top or bottom freezer fridge or the back wall of a Side X Side look with a mirror if possible) A problem here will require more information as to how to proceed. What make is it do you have a volt ohm meeter...

Of these this one is more likely especially if you've had some warmer weather lately. Look under the frig and behind it under the panel that covers the compressor area. See anything that looks like dirt and lint covering a large portion of the coils under the box??? vacuum or blow it out with compressed air and replace the panel give it 24 hours and see if you have ice.

Posted on Mar 12, 2009

  • Farley Redfield
    Farley Redfield Mar 13, 2009

    If its been on a while you need to let it sit off for 10 to 20 minutes before plugging it back in. If its been off you can proceed.

    Take the back off (or front) so you can see the compressor. Stick a towel or other cloth on the fan blade beside the compressor to keep noise and vibration down.Turn it on to freeze and feel the compressor. If the compressor turns on and you feel the vibration from it running it at least runs.
    If you hear a slight hum and then a click your compressor is not running but it may be the start components bad not the compressor its self. Only way to know is try new components or a self contained relay overload and capacitor. (RCO410 or RCO810 Are 2 of the all in one components available at a supply house you probably need the 810.) With new components properly installed on the compressor, you can now be certain its either the compressor or the components you just replaced.
    If you turn it on to freeze and you get nothing (the fan motor under neath should not turn on either) you most likely have a bad freeze thermostat. Begin by checking voltage to the compressor and verify you have that if not then the freeze stat is the place to start. If you have voltage and the compressor doesn't hum or try to start, let it cool off til room temp and try again. Still no start your compressor is shot.
    If this helps you please rate me accordingly.


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