Question about HP DesignJet 800 Printer

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Trying to find a schematic assistance to an error reported "system error 86:01" for my hp designjet 800.

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System Error: 86:01
Problem
Description:
Carriage-Axis shutdown.
Corrective Action: If this error code appeared but was NOT caused by a paper jam, then
try the following:
 Too much friction in the Slider Rod. Enter the Printer Information
utility (→ Page 4-26) and check the Scan-Axis usage. If the
percentage is close to 100%, then lubricate the Slider Rod.
 The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly → Page 8-52.
 Perform the Carriage Movement test → Page 4-8. Okay this is the error code direct from the service manual. if lubricating the slider rod does not resolve this issue then you have other problems. more than likely the carriage belt is in need of replacement. check inside of printer for debris. check under the carriage assembly. see if you are able to move the carriage assembly smoothly from side to side. hope this helps.

Posted on Oct 01, 2009

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System error 86:01


System Error 86:01, Noise Along the Carriage Path carriage moves or system error 86:01 is being displayed on the printer's front panel. General causes are media or other obstructions in the carriage path, the trailing cable, worn carriage bushings, lack of lubrication in the carriage path, a dirty encoder strip, the scan-axis motor, or the service station.

Troubleshooting this error is a bit complex, you have to check for paper jams and determine the source of the noise, if there is one.

Try checking this document for steps to determine the cause and solution to this issue.


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