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When you say it's not working do you mean it is completely dead??? or it turns on but it don't heat?? When running an empty microwave it can damage the MAGNETRON because the inside coating of the microwave is design to bounce (reflect) the waves to whatever is sitting in the bottom/middle (food)... if nothing is there to ABSORB the waves, than it bounces back into the MAGNETRON and can damage it (if it runs long enough)... the magnetron is generally more expensive to replace than the oven it self... so to make sure if the magnetron is working, you could try a test with a HENE lamp (small orange neon bulb) in a glass of water, put the bulb in a full glass of water than put the glass in the oven, start the oven, if you see the bulb glowing orange (lights up) it means that the MAGNETRON is working, if not than you need a new oven...
Check on the material the containers are made of. If they are not microwave friendly then they will cause problems. Some materials are designed to "Roast" the contents by absorbing the energy. Check with a Pyrex glass container and water. The glass should stay fairly cool.
Hello, I had the same problem, and just fixed mine. Start by turning on your microwave (on mine, the light turned on and timer worked, but the fan nor the plate turned)... push the door upward and see if the microwave turns on... (mine did). so far so good. open the door and take the upper hinge cap off with flat head screwdrive. take the door off and place a small washer on the bottom hinge, put the door back on. your microwave should be good now. essentially, the door just needs to be pushed up a bit so it will work.
good luck, hope that works for you...
If the microwave comes with a roller ring to rotate the glass turntable then I would recommend that it needs to be used when the microwave is operating, as the turntable rotates the food so it can be heated evenly.
I would recommend checking with your local Panasonic repairer he may have access to a new roller or even a second hand one to tide you over.