Question about Whirlpool GU2700XTSS / GU2700XTSY Built-in Dishwasher

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Detergent (gel) always left in dispenser and on bottom of door

If I only fill dispenser half way dishes don't get thoroughly clean.

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  • dposner90 Mar 17, 2009

    Resolved problem. on a suggestion moved silverware basket from outside of lower rack to inside of door panel. According to manuf silverware basket can be placed in 3 different locations BUT if you put in on lower rack it interferes with water going to soap dispenser. Since I put it inside door I haven't had a problem.

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Whirlpool GU2700 dishwahser. There appears that there is not enough water pressure reaching the upper tray. Also the soap does not disolve like it once did. Can there be something clogged somewhere?

Posted on Jan 06, 2010

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Get package of unsweetened limonade drink mix and put in machine and run a cycle, this will clean all parts of hard water deposits. Cascade powder is the manufactors choice, till they get ad space and samle giveaways

Posted on Mar 12, 2009

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1 Answer

After dishwashing everything has a film on it.


I often get calls similar to this client: Over the past several weeks-months, have been getting a whitish film/deposit on pots, tops of some plastic cups, etc. You don't really see it on plates.

Typically this is caused when someone switches detergent usually to a liquid gel. It is almost always because we use too much soap.

One of my most appreciated recommendations follows:

My suggestion is to throw the liquid away and use the Cascade Complete or Finish tablets. Place one in the bottom of the dishwasher. Do not put them in the dispenser.

The reason for this is you want the soap (abrasive) at the front end of the cleaning process so that the last little bit of food that is left on the dishes (I'm assuming you are rinsing your dishes) is blasted off and then the dishwasher can "sanitize" the dishes with water that is too hot for you to handle. That is the real purpose of a dishwasher.

Keep in mind that if you rinse your dishes well before placing them in the dishwasher you can probably use the shortest cycle and save quite a bit of money on electricity and water over the course of a year.

Also, take a coffee cup and fill it half way with white vinegar and place it upright in the top rack with your next load of dishes. Do this for the next several loads and then once per month for as long as you own and use a dishwasher.

Sep 12, 2011 | Kenmore Dishwashers

1 Answer

Dishes are not cleaning well


I often get calls similar to this client: Over the past several weeks-months, have been getting a whitish film/deposit on pots, tops of some plastic cups, etc. You don't really see it on plates.

Typically this is caused when someone switches detergent usually to a liquid gel. It is almost always because we use too much soap.

One of my most appreciated recommendations follows:

My suggestion is to throw the liquid away and use the Cascade Complete or Finish tablets. Place one in the bottom of the dishwasher. Do not put them in the dispenser.

The reason for this is you want the soap (abrasive) at the front end of the cleaning process so that the last little bit of food that is left on the dishes (I'm assuming you are rinsing your dishes) is blasted off and then the dishwasher can "sanitize" the dishes with water that is too hot for you to handle. That is the real purpose of a dishwasher.

Keep in mind that if you rinse your dishes well before placing them in the dishwasher you can probably use the shortest cycle and save quite a bit of money on electricity and water over the course of a year.

Also, take a coffee cup and fill it half way with white vinegar and place it upright in the top rack with your next load of dishes. Do this for the next several loads and then once per month for as long as you own and use a dishwasher.

Sep 02, 2011 | KitchenAid 24 in. KUDS01FLSS Built-In...

1 Answer

It began with the dishes on the upper rack not being cleaned. Not the bottom rack is getting less cleaning done and some of the liquid detergent is left in the detergent compartment. I tried doing a...


Check your spray arms for pluggage at the slots and the nozzles. If you can remove them, do so and backwash them over the sink. Unplug the slots and nozzles with a toothpick or fine wire.
This should also help with dispensing the detergent, but reduce the amount to the least that you can use while still getting the dishes clean. We have cut our detergent usage to about 25%. Also, try to not place tall items where they can block the water spray to the dispensing compartment.
Use a good drying agent, and crack the door open when the washer reaches the end of the cycle, as this will help the dishes to continue to dry, and further release the steam, resulting in cleaner dishes.
The reduction of the detergent, along with the cleaning of the spray arms will help a lot. I should note here though that I've had to re-clean the arms after what I thought was a most thorough cleaning. Once they are really clean, they'll work better for a long time (usually).
Best regards, --W/D--

Feb 04, 2011 | Whirlpool Dishwashers

1 Answer

Soap residue on glasses, dishes & flatware...what can I do..I use Cascade & JetDry


Instructions Things You'll Need:
  • Vinegar or lemon juice
  • Gel dishwasher detergent
  1. dishwashers have a rinse aid dispenser. If your dishwasher has this dispenser, fill it up periodically and it will release the appropriate amount of rinse aid automatically at the right time during the wash cycle. This will help your dishes rinse more cleanly.
  2. Rinse aid in solid form
    Some older dishwashers or basic models do not have an automatic rinse aid dispenser. In this case, you can buy rinse aid in solid form that attaches to your dishwasher rack. Solid rinse aid can be hard to find in stores because it is not commonly used, but it can be purchased online.
  3. Vinegar or lemon juice
    Appliance repairmen will tell you that one of the common problems they see with dishwashers is the buildup of excess detergent. If there is too much detergent in your dishwasher, your dishes will not rinse cleanly, no matter how good the dishwasher is or how much rinse aid you use. To clean the excess detergent that has built up inside your dishwasher, put 3 tablespoons of vinegar or lemon juice (concentrate is fine) in the empty dishwasher and run the dishwasher through a complete cycle with no dishes. Do this twice, for two complete cycles of the empty dishwasher with only vinegar or lemon juice added. The acid in the vinegar or lemon juice will break up the detergent that has built up in your dishwasher's interior.

    After you have cleaned the detergent buildup from the inside of your dishwasher, follow the steps below to keep the buildup from happening again and to help your dishes rinse cleanly and prevent residue from accumulating on the dishes.
  4. Gel dishwasher detergent
    Switch to a liquid or gel dishwasher detergent. Any brand will do.
  5. Fill one compartment half full Dishwashers will effectively clean dishes with much less detergent than manufacturers often recommend. The bleach in the detergent, combined with the extremely hot water used in the dishwasher wash cycle, will clean and sanitize your dishes completely, even in small amounts, and using less detergent helps prevent buildup and residue from accumulating on your clean dishes.

    Fill only one detergent compartment(the one that snaps closed) half full with gel detergent. Snap the opening closed and run your dishwasher as you normally would. Your dishes will come out sparkling clean with no buildup or residue, plus you'll save money by using less detergent!

Feb 02, 2011 | Dishwashers

2 Answers

Even after a wash-a white detergent residue is left.


I have a Whirlpool Gold dishwasher and had the same trouble. I found the solution. Fill the detergent dispenser to the top with Cascade Complete liquid gel - it is in a green bottle, then put a half a cup of white vinegar in the bottom of the tub before you start the dishwasher. I have tried them all and Cascade Complete Gel works best. Don't use powder. It really builds-up on my dishes and only the gel keeps the film off my dishes.

I also add Jet Dry in the rinse-aid dispenser but I have a friend who use vinegar in that too. The dishes come out sparkling clean with no film or white build-up. If they still are filmy after three washes using this method, then you may have some build-up in the dishwasher and you can put a cup or two of white vinegar in the bottom - with no detergent or dishes and wash and rinse well. That helps get rid of build-up.

Apr 01, 2010 | Whirlpool GU2400XTP Built-in Dishwasher

1 Answer

There is always detergent left in the compartment and my dishes don't seem clean. It doesn't seem to matter if I use powder or gel detergent and I don't overfill it.


I expect your filter is clogged which does not allow sufficient water to get from the pump to your spray arms. Thus they do not clean out the detergent nor do they clean the dishes. You might test this by placing a glass right side up in the top rack and run a normal wash cycle. The glass should fill at least half way with water.

Mar 15, 2010 | LG 24 in. LDF 7811 Stainless Steel...

1 Answer

Hi, We have a new whirlpool dishwasher type no. 575-0. GU2275X TVQO. We have not been able to get clean dishes since purchase. Water is hot, everything seems to be operating smoothly. Use the...


I think I can help. We have the same dishwasher and we have very hard water. The dry powder detergents don't work well. We have found Cascade All in One Gel detergent works best and we use only a little; don't go beyond the first mark in the detergent dispenser, regardless what the instructions say. We have found using more of any detergent makes white film. Don't fill up the pre-wash side either. The Cascade All in One Gel does both at one time, so no need to put some in the pre-wash side. Also keep Jet Dry in the rinse dispenser and make sure it is set up higher, turn the arrow to 4. Try that and move up if needed. Next, we put half a cup of white vinegar in the dishwasher, just pour it in the bottom each time, right before we wash the dishes. This works GREAT! We used the white vinegar in on our former dishwasher of 9 years and never had any trouble with any film buildup. The vinegar cuts all the film and makes glasses look terrific.

If you are still are having trouble, cut out the Heated Dry at then end. The heat can cake hard water on your dishes. It may not dry the dishes as well, but it seems to stop any buildup. Using the vinegar though, we use the Heated Dry and still have no film buildup. So for us, we use a small amount of Cascade All in One Gel detergent (buy this basic gel, no added anything), 1/2 cup white vinegar poured in the bottom and Jet Dry in the rinse dispenser. We always have sparkling clean dishes with no hard water buildup. If you don't have real hard water, but just a little hard water, you might try decreasing the white vinegar to 1/4 cup and increase it if you start seeing the white film build back up. Also don't overload the dishwasher. Make sure there is space in-between each dish and have all plates face toward the center.

Make sure you turn your sink faucet on to as hot as you can get it and run the water until it is hot, then turn off the faucet and turn on the dishwasher. This helps to keep the dishwasher from running longer, which would mean more hard water swishing around longer if you don't heat the water, and you know what that means, plus the heating element has to work harder to get the temp up and that makes it burn out quicker. Once a month check your jet sprays, that turn around in your dishwasher, because the little holes can stop up with hard water gunk and this will cause film on your dishes to build up. Take a toothpick and crush the gunk in any holes and make it go out of the holes. Hope this helps you!

Apr 27, 2009 | Dishwashers

4 Answers

Dishwasher leaves soap in dispenser.


Hi Dirty Dish gang.
After having 2 appliance repairmen here, I now have the latest scoop on our dishwasher problems, $200 later!
Los Angeles IS currently having hard water issues. Also, all the new cleaning gels etc. are actually a cause of our dishwasher problems.  
So, here is what we need to do:
1. Use Cascade POWDER detergent only.  Make sure is is just "plain" no "scented" or "complete"  or gel, etc. (I have tried a phosphate free powder and gel and this is a cause of our problem as well!) 2. Use Jet Dry in the dispenser (set it to a 2-3 opening) 3. Make sure water is at least 120 degrees 4. Only run dishwasher on "normal" setting.  All others just run it longer, hence causing more water stains. 5. Do not pre-wash dishes! You can knock of chunks with a "non" soapy brush, but don't rinse (the oils actually help to clean the dishes) 6.  Do not wash sponges in dishwasher.
Acid Wash: The repairman just gave my washer an Acid Wash today. It says it is an acid derived from lemon, I got mine from Carters appliance in Torrance, CA for about $19. I am to run a normal cycle with the above mentioned Cascade after this "acid cycle" is finished.
If you are still having problems:
Monthly maintenance: Glass Magic: Buy a box of Glass Magic (near the Cascade)  Use 1 Tbsb in main detergent compartment of dishwasher along with the Cascade, till washer starts working again. White Vinegar: You can run an empty dishwasher with white vinegar once a month.  Fill a bowl with 2 cups vinegar and place on bottom rack.  Then run as a normal cycle...this allows vinegar to disperse slowly.
So far it seems to be working.  Good luck.

Nov 07, 2008 | Kenmore 24 in. 16032 Built-in Dishwasher

1 Answer

Detergent trouble


hi there,

sounds like the detergent dispenser is not working properly.

are the rest of your dishes clean? in other words, is there any food residue on them?

check the dispenser and make sure that there is nothing visibly wrong with it.

if the problem still persists, replace the dispenser.

Mar 11, 2008 | Frigidaire 24 in. FDB1050REC Stainless...

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