Question about RIM BlackBerry Bold Smartphone

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My Blackberry Bold is unable to make or receive calls.

My Bold has been working fine, both voice and data but in the last 2 days, I cannot make or receive calls. When I try to make a call, it says outgoing calls barred and when people try to ring me, it gives an unobtainable tone and disconnects. I can still send and receive email etc so the data connection is working.
I have contacted the network (o2) and they have said there are no call bars in place, no problems with sim swaps etc.

can anyone suggest how I can reset this to allow me to make calls?

Many Thanks,

Barry

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  • 1 more comment 
  • bqcf72 Mar 23, 2009

    hey, thanks for the reply. I ended up having to do a sim swap as all the settings were correct, so it pointed to a fault with the sim card

  • Anonymous Mar 24, 2009

    i cant make outgoing calls it ends the call.....

  • baboyaa Apr 11, 2009

    hi,

    i got the same problem here on my bold handset..
    the difference is i still can make an outgoing calls but not the incoming calls, all other services works fine n got no trouble with it.

    i've also check to provided n confirmed that there's nothing wrong with my sim card..and also i've tride to hard reset the handset by taking the battery off but it didn't work..

    i suggest that there is some setting changging in the handset..but i couldnt find where the setting is...

    cheers,

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  • 14 Answers

Hi,

you can go to your call logs icon and click the blackberry key. After that choos options from the menu and go to call barring. Check if you have accidently switched on call baring. You can also try and do a hard reset of the device. You perform this by switching off the phone and getting the battery out and in again.

best regards

Posted on Mar 23, 2009

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