Question about SanDisk Sansa E280 MP3 Player

10 Answers

MP3 player short play time

This MP3 player gets quite warm durring use, and runs for 2 hrs., more or less. New batt didn't fix prob. Doesn't always fully charge, I think. My first MP3.

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  • 5 more comments 
  • Tom Hubisz Mar 12, 2009

    What does battery over complete mean and does the heat generation cause the battery to die sooner?

  • Tom Hubisz Mar 12, 2009

    Didn't fully understand the first solution. Sorry

  • Tom Hubisz Mar 12, 2009

    Warantee is no longer in effect. Sandisk couldn't help.

  • Tom Hubisz Mar 12, 2009

    Battery has been changed. problen persists.

  • Tom Hubisz Mar 12, 2009

    changing the batt did not fix prob

  • Tom Hubisz Mar 12, 2009

    The replacement was generic, the original is OEM. I've reinstalled the OEM and will run it through some cycles. That didn't work before. anyone have an unconventional fix, or a mechanical repair?

  • Tom Hubisz Mar 17, 2009

    This solution is helpfull. Hope I can do the repair/have it done. Thanks, Tom

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10 Answers

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  • SanDisk Master
  • 19,396 Answers

Re: This MP3 player gets quite warm durring use, and runs for 2 hrs., more or less. New batt didn't fix prob.

the unit is defective and will be replaced at factory expenses. The fault is probably a small short somewhere in the battry charging circuit.

See SanDisk Contact Us

Posted on Mar 12, 2009

  • Ginko
    Ginko Mar 21, 2009

    Let us know if the repair had been successful.

    Many thanks.


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  • Expert
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Hi, Opening these would not be a good idea. Infact you cannot fix them my opening.
This particular model of Sansa has troubles often with many users. Even updating firmware may not work.
I had the same model and same problem.
Only thing I could do was to return it.
If you cannot return this or if you cannot use the warranty, You may want to try with different firmwares versions. 

Posted on Mar 12, 2009

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  • Master
  • 1,550 Answers

It tends to be short circuit inside the player . The main chip is short and it tends to draw more power from the battery and thats reason your player is getting discharged soon . It is internal problem .
You need to take to service center to get it repaired . But the cost involved is more if it is main chip needs to be replaced you can better go with new player rather than spending money in it .

Posted on Mar 12, 2009

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  • Master
  • 5,158 Answers

There is a capacitor that has failed... basically it's called leaking... it cause heat and shortens battery life... not sure you can repair those as a computer solders the parts on... they are very tiny

Posted on Mar 12, 2009

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  • Master
  • 412 Answers

Its a battery problem....
Change the battery...

Posted on Mar 12, 2009

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  • Master
  • 6,784 Answers

Hi, there may be some circuit board issues here. that heat and run time seems to be a bit abnormal. if you have a warranty or, the purchase of this unit was recent, i would return this device. It seems to be defective. you should be bale to exchange this with no problem. i have the same mp3 player and it rarely becomes hot or heated. Maybe luck warm but, not hot. there is defiantly a defect present in this unit.

Posted on Mar 12, 2009

  • 2 more comments 
  • Michael Masters
    Michael Masters Mar 12, 2009

    That means the battery has been overcharged. this can damage the cell and the internal components of the system.

  • Michael Masters
    Michael Masters Mar 12, 2009

    yes, it will kill the battery if its overcharged.

  • Michael Masters
    Michael Masters Mar 12, 2009

    Assuming that this overcharge didn't ruin the board, you can insert a new battery but, remember to watch for the batteries charging cycle to end and take it off the charger before it becomes overcharged.

  • Michael Masters
    Michael Masters Mar 12, 2009

    ok, if the problems still there, the overcharge has damaged this device. if the warranty is not available, you will have use as is or, you can cut your loss and purchase another unit. im afraid this unit it permanently damaged.

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  • SanDisk Master
  • 13,433 Answers

How is warranty and did you contact sandisk about this already?

Posted on Mar 12, 2009

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  • Master
  • 564 Answers

Hi,
Let the battery get over complete and remove the battery then connect the battery and charge it full and try to use it
dont connect the power card and during use
Hope This Helps!!!  Please Don't Forget to Rate my Response!!! Thanks!!!
PREM

Posted on Mar 12, 2009

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  • Master
  • 3,614 Answers

Hi there,

just do a complete cycle of charging and discharging the unit.

Posted on Mar 12, 2009

  • 2 more comments 
  • micromaster
    micromaster Mar 12, 2009

    full discharge the unit before charging it again.
    do this cycle at 5 time recharging & charging state


  • micromaster
    micromaster Mar 12, 2009

    is the battery of the unit has already been replaced and change?

  • micromaster
    micromaster Mar 12, 2009

    just do a complete cycle of charging and discharging the unit.

    1. let the unit/battery discharge before charging it again.


  • micromaster
    micromaster Mar 12, 2009

    check the battery terminal and the battery was properly sit and connected, be sure that there were no other contacts to it

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  • SanDisk Master
  • 70,346 Answers

Did u use a Generic battery? if so get the OEM sandisk battery.

Posted on Mar 12, 2009

  • yadayada
    yadayada Mar 17, 2009

    there is no "mechanical fix" for your MP3 player, but don't use Generic batteries, they have very short run time, there is a reason why the OEM cost so much. Your issue is the poor quality aftermarket battery.

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