Question about Harman Kardon DVD Player DVD-27

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NO VIDEO: I had rented 3 DVDs. I was watching the first one and stopped it. I inserted the second DVD into the player and the video was completely gone. Please help me. Jessie

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Hi, Its possible that dirt (even just dust) is blocking the eye (optical). You may need to seek the services of a qualified service professional since the unit has to be opened and the optical lens cleaned. Should you venture into doing it yourself, with the power of & unplug, remove the cover lid exposing the inside mechanism and electronics. A sliding bar near a black disc (spindle) would be holding the eye. You need to check/clean the said eye and make sure that no foreign object is on top. Even a speck of dust or a small fiver or hair would cause it to fail reading your DVDs. It is also possible that the sliding bar is stuck at the far end or near the center. Gently shake it loose if it is so. If this does not work, I guess you're back to the first suggestion. Hope this works out for you and give you some ideas. Pls post again how things work out and/or if you need further information. Good luck and kind regards.

Posted on Aug 04, 2007

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