Question about Avaya Partner 18 Eurostyle 18D telephone

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Partner 18d display problem AVAYA

Customer called and says several of their partner 18d phones have problems with the display. The problem is described as parts of the letters in the display do not display. These phones are about 1.5 yrs. old. I suggested adjusting the display but that didn't seem to help. Do you have any suggestions? Is this a ksu problem or indiviual phone problem? Sounds strange that several of the phones are doing the same thing.

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  • tpedigo Mar 12, 2009

    Thanks,

    I will try that when I get on site today.

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Power the system off and after about 10 seconds power back on. This usaully clears the problem. Let me know if there is still an issue.

Posted on Mar 12, 2009

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