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M7310 phone won't connect/register

Just obtained a Meridian Norstar M3710 phone, which is the same as our other phones. Plugged it in and the lights flash as if it is trying to connect to the system. After a while it stops flashing and the buttons are all dead. Can't make calls on it and it won't receive calls. There is no dialing tone. Do we somehow have to tell the system that we want it to connect to this phone?

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"Do we somehow have to tell the system that we want it to connect to this phone?"

No.. The phone will automatically initialize when plugged into a digital station port on the Norstar system. Are you trying to plug in the phone were a known good phone works? If you are it sounds like the phone may be bad.

Posted on Mar 12, 2009

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