Question about EliteGroup P4M800-M7 Motherboard

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Crash My computer keeps crashing every time I try to play games, watch videos/DVD's or listen to music. I get the message DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP: 0x000000D1 (0xFBF8EF04, 0x00000002, 0x00000000, 0xF7F4A5AA) ALCXWDM.SYS - ADDRESS f7f4A5AA BASE AT F7F06000, DATESTAMP 4132F516 Please help as this is happening all the time

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  • Lee Lawrenson Aug 04, 2007

    Hi,

    The soundcard is Reltek AC97 if that makes any sense. Not 100% sure if I'm looking at the right things to be honest.

    Not sure on the graphics card? How can I find out what it is? I have some details saying it's connect3D.

    I have DirectX 9.0, which I believe is the latest version.

    My system:
    intel pentium 4
    3.4 GHz
    512 RAM
    approx 200Gb memory
    I have 5.1 speakers
    printer on USB
    plug n play monitor, mouse, keyboard

    i cant play music for long using itunes or windows media player 11 or play games for long without it crashing

    As far as I know the fans are working just fine and it doesn't seem to be overheating.

    Sorry if this is the wrong info but I don't really know much about computer systems.

    Lee

  • Lee Lawrenson Aug 04, 2007

    I've downloaded the AC97 drivers but its still crashing.

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  • Master
  • 944 Answers

Have you got details of your graphics card? - sounds like that could possibly be the root of the problem. check you have the latest drivers for it and any updates. What soundcard do you have? what driver are you running it from? the common thing between all of the problems you describe is audio. Check there is no audio driver update (ask with details if you need help with this). Next easy thing to try is to check if you have the most up-to-date version of DirectX. It is used by a lot of games and a few video players; http://support.microsoft.com/default.aspx?scid=fh;DE;drxint Next thing to do is give us the details of your system. We need to know operating system, graphics card make and model, monitor, memory specs , CPU type and speed, and what type of games/videos do you have problems with. What music/video player are you having trouble with (if windows media player, let us know which version), and have you tried others with any different results. If your graphics card has its own fan - check it is not clogged with dust and it spins when you turn on a video or game. While you're there check the other fans. What do you connect to the PC often - MP3 players/cameras/'phones etc. What do you have the PC set up with - what speakers/amplifier, what monitor/tv, wireless/ps2/serial/USB mouse/keyboard etc. Hope we can help - sorry need more info. :)

Posted on Aug 04, 2007

  • Nigel Ridehalgh
    Nigel Ridehalgh Aug 04, 2007

    First try reinstalling your AC97 audio codec;
    http://www.realtek.com.tw/downloads/down...

    Download the correct one and follow the instalaltion instructions.

    That will hopefully solve the problem

    Let me know if not and we can try a few other things :)

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