Question about HP LaserJet 3390 All-in-One Multifunction Printer
Every time i try to print the paper is jamming behind the toner cartridge.
Open the rear door and check for jammed paper between the fuser and exit assembly. You will need a flashlight
Posted on Mar 12, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Follow these steps to remove jammed paper from the printer
1.Open the print cartridge door, and then remove the print cartridge.
NOTE: Opening the print cartridge door and removing the print cartridge relieves tension on the product rollers, which prevents damage to the product and makes the removal of jammed pages easier.
Figure 1: Open the print cartridge door and remove the print cartridge
CAUTION: To prevent damage to the print cartridge, cover it with a sheet of paper to minimize exposure to direct light.
2.With both hands, grasp the paper where it is most visible, including the middle, and then carefully pull the paper straight out of the product.
Figure 2: Remove the jammed paper
3.Look inside the product for any torn pieces of paper or labels, and then remove them.
4.If any jammed paper remains in the input tray or the output tray, grasp it with both hands and gently remove it.
5.Reinstall the print cartridge, and then close the print cartridge door.
Figure 3: Reinstall print cartridge and close print cartridge door
1.Press the Power switch to turn off the product.
2.Wait 30 seconds, and then press the Power switch to turn on the product.
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