Question about HP LaserJet 3390 All-in-One Multifunction Printer

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Paper jamming behind the toner cartridg every time i print

Every time i try to print the paper is jamming behind the toner cartridge.

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Open the rear door and check for jammed paper between the fuser and exit assembly. You will need a flashlight

Posted on Mar 12, 2009

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Posted on Jan 02, 2017

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1 Answer

Will not feed paper


Unplug the printer and wait half an hour. You want the internals of the printer to cool down, otherwise they might burn you.
Open the top of the printer, and remove the toner cartridge, there will be visual instructions printed on the top of the cartridge on how to remove it. Take care to place this on paper towels, as toner can be shaken loose and will stain anything it lands on.
You should be able to see a paper jam under where the toner cartridge, reach in and remove this jam.
After you've removed the jam, replace the toner cartridge and try printing again.

Mar 06, 2011 | Brother HL 2140 Laser Printer

1 Answer

I have a paper jam i cannot find on a kyrocea fs-1300d any suggestions how to find and correct this problem?


Hi

1. Paper jammed can be found in the paper tray. Just remove all the paper and inspect paper jammed from the feeder roller.

2. Paper jammed can be found in the toner cartridge compartment. Remove the toner cartridge and inspect for paper jammed.

3. Paper jammed can also be found in the rear door of the printer (back door of the print). Check if there is a back door and inspect for a paper jammed into the roller.

4. Paper jammed can be found in the toner cartridge itself. Check for teared paper inside the toner cartridge.

Please let me know if you need more help

Mar 05, 2011 | Kyocera Fs-1300d Printer

1 Answer

Our printer is not picking up the paper from the tray and is saying it is jammed. There is not jam.


Hi there !

Is your printer had jammed before and it stop printing in the middle of printing? For some reasons, paper can jammed due to printing interruptions, printer turn off, improper loading or feeding of paper, roller feeder had problem and others.

If jams before and paper have let inside the printer, please do the following first:

1. Check th paper tray, see inside if the paper is jammed inside that compartment. If there is paper jammed, remove, turn off your printer and turn on. This will solve your problem.

2. If not, open the printer cartridge door, remove the toner cartridge and look for paper jammed inside. If these is paper inside, remove it, turn off the printer and turn it on.

3. If you cannot see the paper jammed inside, the paper maybe inside the heating area. To remove paper, just turn off your printer and turn it on to roll over the paper jammed inside of it.

4. If the printer is blinking and saying there is paper jammed. You have to check the cartridge toner by opening the cartridge door, remove the cartridge and return it back but be sure it is well firmly fitted.

If following the 4 diagnostic procedure and you cannot locate the jammed paper, the problem lies on the toner cartridge itself. When toner cartridge is not rolling over, it will stop feeding the paper and it will cause printer to jammed.

To diagnose the problem, put old printer cartridge and if no toner power, just shake it well and I am sure there is still small amount of powder inside it and if it prints, the toner cartridge you purchase is defective. Reason, factory defect or improper refilling and part is not working well.

I hope it is helpful and thank you for using FixYa !

Jan 06, 2011 | HP LaserJet P3005n Printer

2 Answers

Paper jams, remove toner put it back then restart printer!


May be the rubber rollers are coated with dust
Clean it and try after it dries.
(Plz do not use 70grammes papers)...use 80g

Feb 06, 2010 | Brother HL-2070N Laser Printer

3 Answers

I have a total of 10 HP Color LaserJet 4650 printers, and 7 of them have the following problem: they jam at the fuser whenever a full-color picture, photo, or slide is sent to print (especially ones with...


This jamming has to do with third-party toner cartridges being used. I had this problem using Xerox toner cartridges and found that I would have no jamming if I used at least 2 hp-brand toner cartridges and the rest Xerox. I then used a different brand of 3rd party toner cartridges that would not jam as long as just the black cartridge was a genuine HP black toner cartridge. This issue has been confirmed even by the manufacturers of the generic toner cartridges. Hope that helps!

Oct 15, 2009 | HP LaserJet 4650 Color Printer

1 Answer

Paper jam notification after printing one page, no paper jam


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Nov 16, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Paper Jam


try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Sep 21, 2008 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Ricoh AC 104 copier


If the paper jam occured behind the toner cartridge, did someone pull it out and leave a piece behind the toner? Look to see if there is a small piece of paper jamed in the connector of the toner / developing unit. Also look for any small piece of paper in the paper path.

May 24, 2008 | Office Equipment & Supplies

1 Answer

Paper Jams


Try changing out the toner cartridge if cleaning rollers didn't work.

Jan 07, 2008 | Panasonic Panafax UF-890 Plain Paper Laser...

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