I get the error 009-361 error on my dell 3110cn

If you are seeing any or all of these error codes on the Dell 3130cn Laser Pinter that there is a Firmware Update to address this issue. However, the firmware cannot be applied when there is an error present, so first try reseating all toners. You may need to repeat this several times before errors are cleared. Once error-free, download the Firmware from the Dell Support website and apply.

Reset the Cyan toner properly.

Follow

TapeOn a cart... Cart Error 093-919, 093-920, 093-921, 093-922 on a Dell Color Laser Printer 3110cn 3115cn 3130cn tape POST Laser Printer 3110cn 3115cn 3130cn

1. Verify all packaging has been removed from the printer cartridge. This includes any tape or red handles. Also verify the toner cartridge is properly installed.
2. Remove the toner cartridge and clean the toner housing of any excess toner with a clean dry cloth. Reseat the toner cartridge when finished cleaning.
3. Check that all toners are Dell branded and not refills. Take note of all PPIDs (Serial Numbers). Check that all toners are for the correct model
   • If any toners are non Dell, swap with another toner
4. Run diagnostics on the toner cartridge sensor.
   1. Power off the printer.
   2. Hold down the and buttons on the printer and power the printer on.
   3. Release your fingers from the keys when the message Diagnosing... appears.
      Customer Mode and ESS Diag display.
   4. Press the button until IOT Diag appears and press the button.
      On the LCD, Digital Input appears.
   5. Press the button until Digital Input appears and press the button.
   6. Press the or button until DI-8 for (yellow) DI-9 for (Magenta) DI-b for (Cyan) and DI-a for (Black) appears and press the button twice. It is only necessary to run the diagnostic on the toner cartridge to which the error applies
      
   7. Open the front cover. (Figure 1)
      
      
      
      Figure 1 - Open the Front Cover
   8. Remove and replace the toner cartridge. Every time the toner cartridge is reseated, the counter on the Operator Panel will increase by 1.
      • If the diagnostic does not increase by 1 then replace the toner cartridge.
      • If the diagnostic does increase by 1 and the error persists, Please contact Dell Technical Support for further advice.

Knowledge Base

This code means "An error occurred with the magenta print cartridge drive motor during startup orrotation."
I recommend the following steps.
1. Check that connectors J5003 on the magenta print-cartridge drive motor and J207 on the driver PCA are seated correctly.
2. Replace the magenta print-cartridge drive motor.
3. Replace the driver PCA. 186
Here is a link to the service manual:
http://www.feedroller.com/store/Service%20Manual/CLJ3000_3600_3800_CP3505sm.pdf
Hope this helps.

replace cartridge

009-367:The Yellow (Y) Toner Cartridge CRUM Data error is detected.

1. Cycle power on the Printer.
   1. Turn the printer off.
   2. Wait 10 seconds.
   3. Turn the printer on.
   4. Determine if the issue still occurs.
      
      
2. Verify that the toner installed is Dell toner

1. Cycle power on the printer again.
   
   
2. If the error persists, replace the desired toner cartridge.
   • If the desired toner cartridge has already been replaced, replace the Toner Dispenser CRUM.
   • If the Toner Dispenser CRUM has already been replaced, replace the Printer.

remanufactured toners, or off brand toners are sometimes not compatible. I would contact the dealer you bought the toner from and tell them the cartridge is defective and demand an exchange or refund.

Hi!

Check M cartridge is the magenta cartridge that's empty!!Replace it and you will be sorted!!

Good Luck!!

Here Are Some Points If You Follow, You'll Surely Get the Solution
As You Know The error code mainly appears with an error message IOT Motor as when IOT Motor has failed, but the other causes may be include as Print Head Device (PHD), like PHD Unit incorrect seated, optional components, etc The prime way to fix the problem is to understand the reason first. To help you out in best possible way,you can also ask for approachable help from Dell Customer Support Services.

Step 1:- Cycle Power on the Dell Printer §First, turn OFF your Dell printer.
§Then wait for some time at least 15-20 seconds.
§Next, turn the Dell printer ON.
§Determine if the issue still occurs. If yes, then go to the next step.
Don't Worry If You Get Stuck, I was Also Helpless But Got the solution From this trusted site.
Kindly Visit: Fix Dell Printer Error 007-341
Toll-Free No: +1-888-633-7151

This error message indicates that the printer has failed to read information from the chip on the black printer cartridge.


This is either.

1. Black cartridge not fully pushed into place (I've been called out to a couple like this)

2. Faulty chip on the black cartridge - effectively not responding to the printer 'talking' to it.

3. Fault on the main board of the printer.



Solution

1. Push the cartridge fully home.


2,3. If you have an old black cartridge, try that. The message should change to Replace Toner, if it does, its the chip on the cartridge, if it doesn't its the printer.

Have you pulled out the imaging drum and transfer roller to see if they are caked in Magenta toner? if so they will need to be cleaned off. Would also suggest blowing out the area around the drum to rid of loose toner in that area.

Could be

Bad chip on the cartridge

Some toner on chip contacts

Chip NOT been replaced (if its an remanufactured cartridge)