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Posted on Jan 02, 2017
SOURCE: kenmore HE2 front load error 5d
It is possible that instead of 5d that you have a SD. The SD error is usually form an excess of suds in the washer. In most cases you can run the machine through a couple rinse cycles and clear that right up. If that does not work then you will need to clean out the drain and your pump filter. The filer is located behind the bottom panel and you just unscrew it from the pump. If infact you had a 5D error then I am sorry for misinforming you, I have just never heard of a 5 D and I have been services them for years. I really hope this helped you, good luck.
Posted on Nov 12, 2008
The error you have displayed is actually "SD", which is a SUDS detect error. This usually an indication of a restriction somewhere in the drainage system, a failed drain pump, you are using too much detergent, or you are using the wrong type of detergent. The following link explains the error in more detail and how to correct:
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code can be generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
Posted on Jan 14, 2010
5d is a definitely a the code for a plugged discharge. We removed the lower access panel and discovered a virtual treasure: $12.50 in quarters, nickels, dimes and pennies, a pen, a pencil, collar stays, 10 bobby-pins, 3 barrettes, a elastic headband, a draw string, a box cutter, 3 washers, 3 broken zipper parts, a elastic waist band. Amazing it took all to trigger a 5d error code. Hope this helps!
Posted on Apr 03, 2010
Door unlock failure
Excessive force on door lid is preventing lock bolt from
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an
unlocked state. See TEST #8, page 14
Posted on Jun 11, 2010
This is an indication of a door latch failure and/or interconnecting wiring problem. The first step in troubleshooting the problem is to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of your washing machine. Sometimes these error codes are erroneous and can be easily cleared by resetting the CCU. If the error code reappears following a CCU reset, then you have a genuine problem. In addition, if the door latch remains locked following this procedure, there is a manual release you can use to open the door. Follow these steps:
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with a 2 x 4, it makes access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
If you still have the error code displayed, inspect the door latch mechanism for any broken, loose, or missing components. Next, open the top panel of the washer by removing the three screws in the rear of the washer that hold the panel in place. With the screws removed, the panel will slide back, then off. Locate the door latch on the right hand side behind the front panel. Inspect the wiring harness from the door latch to the to CCU. The CCU is located directly behind the wash tub in the top rear of the washer. Make sure all the connectors are snug and not loose or broken. In the majority of cases, a persistent error is a failed door latch. If all these preliminary checks are unsuccessful, replace the door latch. Follow these steps:
1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.
NOTE: Another method is to access behind the front panel from the top with the top panel removed. Either method works, but I have found that going through the front offers better access.
F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).
All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.
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Posted on Sep 25, 2010
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Dec 02, 2017 | Washing Machines
Apr 08, 2014 | Kitchen Ranges
code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
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