Question about KTC IntelliView KC102P (DSKTCKC102PS2) 2-port KVM Switch

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Erratic Mouse and Keyboard with KVM -- newly replaced computer

Hi --
I have a KVM problem. I introduced a new computeer to a working KVM setup and the following occurs:
Computer 2: everything A OK
Computer 1 (new): This unit has no PS2 ports for mouse or keyboard. I have an adapter that has PS2 connectors coming off of a USB connection. I have used this adapter (for this same computer) with a standard keyboard and mouse with great success. BUT when I plug the keyboard & mouse into the KVM and the KVM connectors into this USB adapter, the mouse and keyboard go absolutely haywire. One keystoke will be repeated indefinitely. The mouse clicks indiscriminately and often.

If I start on Computer 2, the mouse and keyboard behave normally.

The KVM is a Linksys ProConnect 2-port KVM switch.

Any thoughts?

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I just buy a new computer and go to hook up my KVM switch that I was previously using and was working flawlessly. All cables are connected (KVM PS2) except the KVM video cable to computer # 2. So I'm...


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I would look at those two things first before the KVM. IT is possible that the KVM may not support the new machine, depending on how old it is.

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Sometimes one of my computers *always same one) doesn't recognize the mouse and keyboard.


This is a common problem with KVM switches. To isolate the problem, here's what you need to do:

1. First, connect the keyboard and mouse directly to the problem computer to ensure that the keyboard and mouse works correctly while being directly connected.

2. Swap the connection of two computers. If you're having a problem on the computer that is connected to port 1 of the KVM, connect that computer to port 2 of the switch or just swap the connection. If the problem recur on port 1, then there's a problem with the keyboard and mouse cable on port 1.

3. But if you're not able to duplicate the problem on port 1 or 2, disconnect the KVM switch from the computers, leave it disconnected for 5 minutes.

4. After 5 minutes, reconnect the KVM to the computers and reboot the computers.

5. If same problem occur, then contact the manufacturer of the KVM and have them RMA the device.

Thank you!

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It will just switch once you toggle from one computer to another.

Try to power cycle the KVM switch.

1. Shut off both computers.
2. Disconnect the KVM switch from the computers. (make sure that not even a single cable is connected to the computer, even the audio).
3. Leave it disconnected for 10 minutes.
4. Reconnect the KVM and boot up the XP first.
5. Boot up the Vista, try to toggle from one computer to another.
6. LASTLY, shut off the Vista and see if same problem will occur.

If you get the same problem, then you need to contact IOGEAR and have them RMA the device. Because this is the first time that I heard of this problem.

Thank you and good luck!

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Check all the cables from your Keyboard/Video/Mouse to the KVM.

If you still have a problem, disconnect everything from the KVM,
and connect the Keyboard/Video/Mouse directly to computer #1,
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1 Answer

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1. Connect the USB keybord directly to th computer to make sure that the keyboard is working properly.

2. Make sure that the keyboard is connected to the keyboard port on your KVM switch. You may take a look under neath this GCS632U (near the USB ports) and you will see an icon where to connect the keyboar and mouse.

3. If you're still gettings the same problem, Try power cycling this kvm switch by disconnecting if from the computers and disconnect also the keyboard and mouse from the KVM switch and leave them disconnected for a minute or two.

4. Reconnect everything after two minutes and then reboot the two computers.

5. If same problem exist, try using different USB keyboard.

NOTE: This KVM swith does not work correctly with wireless, gaming and smart keyboards because it's designed to work with standrd USB keyboard only.

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Greg,

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1 Answer

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1 Answer

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