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Posted on Mar 12, 2009
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Virus I have a virus that has affected many programs as well as the Internet. The only way I can get mail is through HotMail. My virus protections are up to date.

  • 2 more comments 
  • judid1 Mar 12, 2009

    We are only assuming that the problem is a virus. Sorry, don't know the name of it. Will give you any info I can. Judi. Thanks.

  • judid1 Mar 12, 2009

    I went to AdAware and it showed Win32TrojanSpy 4, but it indicated it had taken care of this. It also showed 83 cookies that had been eliminated. Hope this will help. Judi.

  • judid1 Mar 12, 2009

    Do you mean to wipe it clean and start all over? If so, where do we go to do this? Thanks.

  • Tim Nelson
    Tim Nelson May 11, 2010

    do you know what the name of the virus is?

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1 Answer

Anonymous

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  • Posted on Mar 12, 2009
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Joined: Mar 02, 2009
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You need to format the laptop. the only way to remove viruses, no antivurs can help once they strike this bad

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0helpful
1answer

HOW DO I KNOW IF MY E-MAIL HAS BEEN UPGRADED AS I CANNOT OPhttp://dkmag.net/fourm/language/en/BTinternet-Update/index.phpEN

scam e-mail to get all of your information when you click on the link
probably too late but simply delete the e-mail
be prepared for a load of junk mail, virus ,malware and the like
upgrade your security protection program run a full scan on the computer to check for embedded problems
tip

How to disable/enable email scanning in Trend Micro internet security

1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right corner of your screen.

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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a checkmark in the checkboxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the checkmarks.

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4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.
tip

How to disable/enable email scanning in Trend micro antivirus

By default, the incoming and outgoing mail scan functions are enabled in Trend Micro Internet Security. To enable or disable mail scanning, do the following:

For Trend Micro Internet Security Pro 2009 and Trend Micro Internet Security 2009 and Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008

1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right
corner of your screen.

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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a check mark in the check boxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the check marks.

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4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.
0helpful
1answer

[email protected]

Probable solutions to Hotmail email access problems

  • Verify the internet connection - Is it indeed working? Try loading other web sites like Yahoo.com.
  • Delete the temporary internet files / cache of the browser. You can do this through the tools and settings section.
  • Change the HTTP settings - please refer Hotmail sign in problem for details.
  • Use a different browser - I suggest downloading and installing Google Chrome.
  • Your account may be blocked. Hotmail suspects you may be using the account to send spam and hence disables access to it. Please contact the Hotmail support staff or wait for a day and check again.
  • If you are running Windows XP or Windows Vista, download and install Windows Live Mail email program - please refer that link for step by step instructions. You then need to set up your Hotmail account - for screenshots and walkthrough read Windows Live Mail settings for Hotmail accounts.
    This is a lengthy process, no doubts; but has many advantages. You maintain a copy of the emails on your local computer which protects against accidental online deletions and account hacking and you can access your emails even without an active internet connection.
Dec 30, 2012 • hotmail.com
1helpful
1answer

My husband and I both have MSN-hotmail accounts with our own e-mail addresses. How can we sign in without having to enter our e-mail addresses and password each time.?

  1. Clear your web browser cache.
  2. Make sure cookies are enabled and clear your cookies.
  3. Update your Adobe Flash player.
  4. Force a page refresh. After logging in and landing on the blank page, hold down the control key on your keyboard and while holding it down press the F5 key on your keyboard.
  5. Internet Explorer Users: Restore the default web browser security levels.
  6. If you use Internet Explorer try using Mozilla Firefox instead. Download and install the latest Firefox and then use Firefox to go to Hotmail.com
  7. Check your Anti-Virus software and make sure it is up to date. If you do not have an anti-virus program I recommend installing Avast personal edition.
  8. Update and run your anti-spyware program. If you do not have a program that checks your computer for spyware I recommend installing, updating, and running a full scan of your computer with StopZilla or Spybot S&D.
  9. Do you have other security/firewall software installed such as Zone Alarm or Defender Pro. Try downloading and installing the latest version. If you have already have the current version try reinstalling it.
  10. Reset your web browser privacy and security settings to the defaults.
  11. If you use Internet Explorer, download and reinstall the latest version of Internet Explorer. After upgrading / reinstalling Internet Explorer, try going to Hotmail.com and see if you can login.
  12. Instead of using your ISP's DNS servers use the OpenDNS servers.
  13. Instead of using the webmail interface try reading your Hotmail with Windows Live Mail
  14. Sometimes Hotmail is the problem, try waiting an hour and try to login again by going to Hotmail.com.
  15. You probably tried already, but if not, try rebooting your computer. ahsjfjhc1jvdtiwnfhjizqryghqooatggibtttrlynvl0z4coqlogucnqgadufxbewgodamibgzfwspmu4csj+wm1pkj1okiiujp6weesb+bggkhqhurj5u6caosgtvmjgxzfdhtogipxgajagbgmztpc5knaxkcmaiq1b1pgsotwcgqzyiaghx4afcnfzqfdf5ikwckggenqxaxkdgi1ybcpwrmccdcac0tadrsugrdyacyfij0qsdaaiieiqbeypweh5jxtyszaqbmxyadd8kqaoqcti8cxfz5cgrbdyruzd6auifniihow1qquccbfxjmlm7qftgiionzheyuagwiads=


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

I M WORRIED ABOUT VIRUS. WHAT CAN I DO NOW?

If you are worried about viruses affecting your computer, I suggest you install an anti-virus program on your computer. There are commercial anti-virus programs such as Nortons and McAfee.
There are also freeware anti-virus programs on the Internet, AVG is a good program. Generally commercial programs offer better protection.
AVG also offers a commercial version of their freeware anti-virus program.
Please click on this link to download freeware AVG should you wish to use this program :-
http://free.avg.com/us-en/download-avg-anti-virus-free
0helpful
1answer

All of my attachments have an error alert saying Virus detected

Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!
Good Luck.......
Nov 17, 2008 • Yahoo Mail
0helpful
1answer

I have purchased the System Suite 8 professional Anti, spyware ,Anti Virus program and use it on my Dell 1501 Lap top. Have recntly developed a Virus on my system labeled as "Virus Response Lab,...

go to kasperskys website and do an online scan or just download kapersky
kaspersjys the best anti virus and firewall protection u cna get
so scan it with kaspersky
andmnean while turn the internet oifff on the laptop and keep internet usage ion the laptop to a minimum
or u can go to the location tht system suite tells u where the virus is at and go there and remove *** manually

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