Question about Boston Acoustics Horizon Solo Clock Radio

6 Answers

Boston Acoustics Solo clock radio volume level not immediate

I have a new Boston Acoustics Solo table top AM/FM radio. It is their
new model that replaces their Receptor radio. I notice that when I
turn the Solo on that it takes about 2 to 3 seconds to play at the
full volume it is set for. The volume quickly gets louder but it is
NOT instantaneous, like it is for their older Receptor model. Is this
normal behavior for the Solo?

The radio does come on immediately, the slight delay is only in the
volume rising to its full volume.

The Solo has what they call a super capacitor to hold a small charge
to keep the time settings saved for about a day if the power goes out.
Perhaps this slight delay in getting full sound volume is related to
the design of this capacitor.

A tech guy with Boston Acoustics via email says it sounds like it
might be a bad capacitor & wants me too mail the radio to his repair
center.

I prefer not to go through the trouble of packing it up and mailing it
out for service if this is normal behavior for the Solo. What is your
advise?

Posted by on

  • 2 more comments 
  • iGreg Mar 12, 2009

    So this does not sound like normal behavior? I would also note that the volume and other controls are on a spinning window on front of radio that allows radio to be vertical or horizontal. I am suspicious that this may be the nature of the design of the radio, particularly if it is only issue with volume control. Radio sounds super. It does turn on immediately.I just notice that its sound quickly escalates to the volume it is set for, rather than instantly as in their older Receptor radio.

  • iGreg Mar 12, 2009

    I do not understand either of these responses, can you rephrase them?

    "yes. it very common on the one that you have, a semi manual dialing selector may came up with this problem,"

    Are you saying this is normal behavior as a result of design and I should not worry about it?

    "have you try adjusting it into full volume and leveling it into normal?"

    Do you mean simply raising to full sound volume then down to listening volume and then turn radio off and turn on again?

  • iGreg Mar 12, 2009

    I was not asking for a new "solution" I just wanted the previous solutions clarified by their authors.

    P.S. I do not know if I want to start spraying fluids into the radio, except maybe for some compressed air. I never did anything like that before.

  • iGreg Mar 12, 2009

    Well I am lost now anyway since I can no longer see all the previous proposed solutions.

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Old thread, but in case anyone reads this, it is NORMAL.

Posted on Apr 06, 2016

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  • Master
  • 15,935 Answers

This is a built in "feature" of the radio.
Its called a "soft-on" so if you accidentally leave the radio on loud in a loud environment, it wont blast you from your chair when you're in your livingroom and forgot to turn it down.
As far as changing a capacitor - you can easily check for damage by opening up the case (if you are so inclined) and inspect for bulging caps... however the volume "issue" is a standard feature - also more prevalent in cars now too.
Radial capacitors are relatively easy to replace if need-be. The information is printed right on the side.
Again, though, your radio has this featuer by design.
Thanks for using FixYa!!

Posted on Mar 12, 2009

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  • Master
  • 564 Answers

Hi,
You can call your Product Support number
You can reach Tech/Product Support Home/Car Audio 9:00 AM to 5:00 PM ET, M-F at 201-762-2100

Product/Technical Support
support@bostona.com

Thanks,
PREM

Posted on Mar 12, 2009

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  • 58 Answers

Hi,
It is probably the capacitor problem like the tech guy said.I would advise you to get it looked up by Boston Acoustics rather than try to search for a problem youre not too sure bout.
This is a common problem occuring with the Solo although it isn't normal behaviour.If its still under a warranty you can get it doe for free.
If i helped you make a decision and solver your problem in any way...Please click on the FIXYA rating for me.
Thank you.

Posted on Mar 12, 2009

  • naveengopi
    naveengopi Mar 12, 2009

    Anyhow,before you open it up or call the tech guy again...try the following.And if still aint workin...you gotta call the guy.


    Turn the unit on
    Turn the volume down to minimum, 00, volume
    Press and hold power for 10 seconds until volume numbers flash
    Turn the volume back up to 50 (max volume)
    Press power again to verify new max volume position




    If i helped you make a decision and solver your problem in any way...Please click on the FIXYA rating for me. 
    Thank you.



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Hi, i would unplug it for the day, buy some electrical contact cleaner- the quick dry formula (radio shack or other electronic store) use the little injector tube to get in tight spots spray the controls then work them, while unpluged! then wait an hour, plug it in and try again..the volume may just be a little stuck, make sure you get quick dry, as it evaporates in seconds! hope this helps you. good luck!

Posted on Mar 12, 2009

  • glenn hoffman
    glenn hoffman Mar 12, 2009

    hi,it is an evaporating chemical, not like water. i have used this stuff for a long time-and on my high end audio equipment. it does clean switches, buttons, radio and television tuners, especially volume controls. i think it is a bad contact, this is why i offered this fix. i would get a replacement under warranty if you think it is defective(before that is not an option) hope you find the answers you need. have a nice day!

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  • Master
  • 3,614 Answers

IT SEEMS THAT THERE WAS A BAD CONTACT ON THE VOLUME CONTROL, BETTER DO CLEANING

Posted on Mar 12, 2009

  • 2 more comments 
  • micromaster
    micromaster Mar 12, 2009

    yes. it very common on the one that you have, a semi manual dialing selector may came up with this problem,

  • micromaster
    micromaster Mar 12, 2009

    have you try adjusting it into full volume and leveling it into normal?

  • micromaster
    micromaster Mar 12, 2009

    yes. you got what i mean.

    "yes. it very common on the one that you have, a semi manual dialing selector may came up with this problem,"


    means very common problem, not normal and needs to be check and repair


  • micromaster
    micromaster Mar 12, 2009

    A COMPRESSED AIR WILL DO. DO NOT USE LIQUID AS WHAT YOU SAY.

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