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The computer starts then shuts down.

When the computer first boots up there is no problem. It goes thru the first splash screen , but then after it displays the icons it shuts down. When I say shuts down ,I mean completely turns its self off.

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  • Anonymous Apr 05, 2009

    I have a Dell Dimension 2360 that shuts down right after it displays the icons.

    When I tried to go into safe mode, it still shut it self down before I even select a choice.

  • computerscot May 11, 2010

    What model DELL do you have? It sounds like you may have a motherboard or power supply failure. Let me know your model number and I will see what I can do for you.

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Once you start your computer, once its in the bios load screen hold down the f8 key, this will bring up the advanced boot options screen. choose disable automatic restart on system failure. whats happening is that it sounds like your computer is giving you a stop error and automaticly shutting down as to not lose data. try this and if it trys to shutdown, this time it will give you a blue screen with an error code so we can find the sole cause of your issue.

Posted on Mar 12, 2009

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Try booting up the computer pressing whatever key the Dell needs to boot into BIOS (F10, Delete key, F1...pay attention to the screen) and leave the computer on for about 15min. See if it cuts off then. If it does its more than likely your power supply. If it doesn't then its not hardware related.

Posted on Mar 12, 2009

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