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Dropped connection to internet. motorola sb 5101

Using a motorola sb 5101 once a day it drops internet connection. recycle it and it works like a charm. have an airport router and switched it to a negear g. routers always stay green but motorola lights go out and drops connection. you can see it is trying to access internet but is unable to. someone help. oh comcast says i have a strong signal but it fluctuates. researched and found that is common.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 86 Answers

SOURCE: cable modem + dlink router

Your modem needs to be rebooted in order for your router to pull an IP from the modem. To do this, look for a little hole in the back of your modem and use a pen to push the button. Wait for the reboot to finish and then try again in about 20 seconds.

Posted on Jan 20, 2008

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  • 1 Answer

SOURCE: Arris Modem won't work with Airport Express

Not sure how helpful this will be, as I'm running a different piece of gear, plus it requires both troubleshooting + ISP assistance.  I had a similar problem with my AirPort Extreme: AirPort Extreme saw the Arris, iBook saw the AirPort Extreme, but no internet connectivity.

  1. In my case, I needed to set the AirPort to DHCP in the AirPort Utility application.
  2. Power down the AirPort Extreme
  3. Power down the Arris. You achieve this by unplugging the Arris *and* removing the back-up battery.
  4. Wait a few moments.
  5. Insert the battery into the Arris.
  6. Plug in the Arris power supply.
  7. Wait for the Arris to go through the restart protocol; when all the lights on the front panel are solid green, the start-up is complete.
  8. Power up the AirPort Extreme; wait for the front panel light to go solid green.
As I was doing this, I had my ISP on the phone that confirmed complete connectivity of the signal path and ensured that I was online.  While the Arris was powered down, my ISP also sent a "message" to the Arris; I don't know if this was a software update or what.  I completed the AirPort set-uo through the Utility application, the AirPort restarted, and I was online.
Hope this helps.

Posted on Apr 13, 2009

MNfisherman
  • 11896 Answers

SOURCE: Internet connection issue. Is it setup or internet service

The problem would be comcast. Your connections are setup correctly. The modems do not control the internet traffic flow, they are made to produce maximum flow.
If more people use the internet, the less flow it will have.
Check all internet options settings, and make sure EVERTHING is set to automatic

Posted on Jun 06, 2009

zazonker
  • 68 Answers

SOURCE: Unable to set up wireless router

Shut down your computer, unplug the cable modem and the switch. Connect all three - computer to switch, switch to modem. Make sure that the ethernet cable between the router and the modem is in the router uplink port and that the computer is plugged into one of the four ports that look alike. Wait 30 seconds - plug in the modem. Wait another 30 seconds, plug in the router, wait another 30 seconds and boot the computer. Open a browser and see if you have internet access. If you still don't, then try to check the browser by typing 192.168.1.1 into the address bar of the browser. That should give you the browser sign in screen. The Linksys default is to leave the user name blank and type admin for the password. That should give you access to the router so you can check the settings. If this doesn't work, document carefully what happens and post again with your results and we'll try to go from there.

Posted on Jun 08, 2009

  • 158 Answers

SOURCE: Weird problem. I have

You will need to contact Comcast. They will reset your service for the new equipment. Things are rarely "plug & play" with Comcast.

Posted on Apr 13, 2011

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1 Answer

How do I configure wireless settings using WPS on my Motorola sb 5101?


Hello Anonymous. In order to better assist you to configure your Sb 5101 you can go to our Motorola website: motorolasolutions com, and ask for support from there.

Jul 28, 2014 | Arris SURFboard® SB5101 Cable Modem

1 Answer

Slow internet speed


If you have slow internet speed Try with some of the basic tips for faster and better internet connection,
* Check the Start up programs and remove the unwanted
* Maintain a Decent Space limit at Hard drive
* Check for Malware, Spyware and bots
* Clear cookies and temporary history files
* Close unwanted background tasks if any
* Reset the modem
* Check the wirings
* Browse with latest and updated browser
* Download using torrents
* Upgrade your hardware
Following these steps may fetch you a better result. You can see the difference in your connection speed by having a speed test before and after performing these steps. You can have speed test for free from http://www.scanmyspeed.com/ . You will definitely see the difference.

Feb 08, 2013 | Arris Sb5101 Surfboard Cable Modem Sb 5101

1 Answer

My online light blinks on my sb 5101 cable modem and prevents me from getting online


1. check with you ISP as to the connection
2. you may have lost the IP ( internet Protocol) address.
3. You can reset the router by unplugging it for 1 minute and rebooting the computer.

May 12, 2010 | Arris SURFboard SB5101 Cable Modem

1 Answer

Changing Password


the only way is to reset your modem.

To reset the modem :

press and hold the reset button on the back of your modem for 15 seconds using any thin stick.

Feb 26, 2010 | Arris SURFboard SB5101 Cable Modem

1 Answer

Drops connection once or twice a day.


Unplug the the direct cable/dsl modem that the router is connected to and the wireless router for aprox. 1 minute. Plug in the modem, allow the modem to reset and power recycle. Once the modem has reset completely,connect the modem to the wireless router. This should re sync the devices and resolve your issue.

Oct 06, 2009 | Linksys Wireless-G Broadband Router

2 Answers

Drops the internet connection and has to be rebooted at least once a day.


Try to reduce the MTU of the router. If you're on DSL, set the MTU size to 1492, for Cable connection size is 1400 or 1463. You can do it on the router's admin page http://192.168.1.1

May 11, 2009 | Belkin (F5D7230-4) Router (587009)

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