Question about Provo Craft Cricut Expression Personal Electronic Cutter

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Cricut i get a "cartride communication error"

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Posted on Jan 02, 2017

CricutAddict
  • 13 Answers

SOURCE: Cricut Expressions Machine error

  1. Make sure your cricut is off when you plug it into your computer via usb.
  2. Make sure your usb cable is plugged directly into the machine, and not to a usb hub.
  3. Start up the DS Once the DS is fully loaded, choose HELP > UPDATE FIRMWARE.
  4. On the cricut machine, hold down the STOP button. Keep holding it down and briefly hold down the power button. Keep holding down the stop button and in about 3-5 seconds, you will hear a beep. That means you are good to go.
  5. On the "update firmware" screen on your computer, select the model you have and then click "begin updating now"
  6. Go and read a magazine or make a cup of tea because it takes a while to update. If it goes really fast (no matter how cool your computer is) it means it did not install properly and you will probably have to do it over again.

Hope this helps you.

Posted on Mar 25, 2010

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My Cricut Explore Air wont cut


If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting tips. Fortunately this issue can usually be resolved with basic troubleshooting.

correct cut settings.
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  • Increase blade depth by turning the dial at the top of the blade housing. If this does not change the cut result, proceed to 6.
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  • Adjust/increase the Multi-Cut setting in the Cricut Craft Room cut preview screen and retry your cuts. If this does not change the cut result, proceed to 6.
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  • If the machine is still only scoring or not cutting through the material, please contact Customer Care through one of the options below for assistance.
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    1. Make sure your cricut is off when you plug it into your computer via usb.
    2. Make sure your usb cable is plugged directly into the machine, and not to a usb hub.
    3. Start up the DS Once the DS is fully loaded, choose HELP > UPDATE FIRMWARE.
    4. On the cricut machine, hold down the STOP button. Keep holding it down and briefly hold down the power button. Keep holding down the stop button and in about 3-5 seconds, you will hear a beep. That means you are good to go.
    5. On the "update firmware" screen on your computer, select the model you have and then click "begin updating now"
    6. Go and read a magazine or make a cup of tea because it takes a while to update. If it goes really fast (no matter how cool your computer is) it means it did not install properly and you will probably have to do it over again.

    Hope this helps you.

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