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Try this - I had the same problem and this worked for me. Don't just turn off the unit but turn off and then unplug from the mains. wait 5 mins and then plug back in, turn back on and press the eject button on the unit just once - and wait for it to finish it's start routine - and then it may open - it did on mine - if not, then try eject button again.
Remove the cover of LVW and access the dvd assy,unscrew the 4 screws
holding the dvd assy to the LVW bottom. Remove the top and bottom shield
(also 4 screws)and remove the top black plastic cover (4 screws). You
will access the dvd spindle. Remove the dvd
This can usually be down to two things, a faulty PSU board which is going to be expensive and needs to be professionally repaired, or simply a faulty or dirty DVD has been inserted into the machine.
Try the following: 1. Hold down Standby and Eject buttons on front panel together for 60 seconds (until the recorder goes into standby mode).
2. Now hold down Eject button until it ejects the disc.
3. Now insert a different DVD disc and see if that cures the problem.
If that fails then it's probably a faulty PSU, and unless the recorder is under guarantee or warranty it will be too costly to repair.
Just next to the eject button on the actual recorder there should be a tiny pinhole. If you use a small paperclip and insert it, then push, you should be able to manually eject the DVD. Hope this helps!
You can press the eject button on the drive behind the front panel or connect the ribbon cable from the drive to a PC to eject it. More instructions are on my website here: