Question about Sony Cyber-shot DSC-W80 Digital Camera
The camera turns on fine, but the display is pure black. Then when I try taking photos, they turn out black. I go to the "view photos" screen and the older ones I can see fine, but the ones that I took after later, with the black display, are just black.
Ok. My wife's Camera JUST did the same thing and I was able to fix it. Go to the camera settings / main settings and then choose initialize. This brings the camera back to factory default settings. It worked for her camera, hope it works for you.
Posted on Aug 23, 2008
Exact same problem: LCD obviously worked perfectly, could see overlay information during capture and could see previously recorded images, but the preview image was black and captured images were black (although high ISO images showed obvious amplifier grain). I opened the camera, took over the face plate, and turned the camera on. It immediately started working, I hadn't even attempted to perform any kind of fix yet. The face plate must have been exerting pressure somewhere. Another person suggested the lens is being pushed back and short-circuiting. Seems entirely possible to me. At any rate, put the face plate back on and the camera is working fine.
To remove the face plate you need a tiny philips screwdriver. There are six that must be removed: three on the bottom along the front edge (there are three others on the bottom along the rear edge that you can leave on) one inside the string-attachment well, and two on the other side of the camera next to the lens (one holds a plate on, which when removed, reveals one more screw under the side plate). With these screws removed you can use a flat head screwdriver or a knife to gently pry off the face plate. Go slow, don't use much pressure, there are some small clips along the op edge that must be worked free without snapping or breaking. Once removed, turn the camera on and see if it's fixed. If so, turn it off and put it back together. If not, you're in uncharted territory. Sorry.
Posted on Aug 24, 2008
I have had this same problem in the past. I just wanted to let everyone know of a quick fix for this that doesn't involve screwing anything or doing a "power reset" like the customer service guy at Sony told me to do. Here it is in 3 easy to follow steps.
Step 1 - Go get yourself a beer.
Step 2 - Open the beer.
Step 3 - Shake the hell out of the camera for about 5-10 seconds.
Worked fine for me. Now go enjoy that beer you opened.
Posted on Apr 04, 2009
I took the face plate off (put camera on white paper folded at tip to keep screws together) very easy with your instructions. Turned camera on- did not work. Then removed lens and just moved ribbons around. Camera is working fine! Lift up light very gently to replace lens. You will see it lift up when you remove lens. Also when replacing faceplate lift battery door to get little tab in. Great help. Thanks!!!!!!!!
Posted on Dec 03, 2008
I turned on my camera today after not using it for about 2 weeks to find the same problem. I also called Sony only to be told I could send it to them with $96 and they would try to fix it. So I took Keith's advice and took off the faceplate. Unfortunately, that did not work at first. I fiddled with it a few times and finally just got so mad! So I pulled out the entire lens which was still connected with these plastic tabs. Shoved it back in (not too delicate as I was still pretty mad) and lo and behold the thing turned on and is working fine. Who knows if it will work tomorrow but for now I am just hoping to get some pics of my kids first day of school!
To add insult to injury...after my W80 did not work, I broke out my old V1 which I have not used in about a year. Wouldn't you know I turned it on and the EXACT same thing was happening with that screen. Obviously, this is a recurring problem for sony.
Posted on Aug 27, 2008
My wife's cameraI had this problem, resetting didn't help. Sony wanted $91 plus shipping, even to diagnose the problem, no guarantee they would fix it. Only a 90 day warranty on repairs. That is most of what an equivalent camera costs, so she gave it to me to take apart (with the promise I would throw it away if I couldn't get it to work).
I opened it up and found that it worked so long as the lens module wasn't fully inserted into the case. Even pulling it out a fraction of an inch made it work. So it seemed that the problem was a short between some parts of the lens module and the back of the case. Or maybe the ribbon cables weren't seated properly. I added some insulating tape to the case, behind the lens module, and bent (slightly) the little tab that is supposed to ground the lens module, so that it still makes contact. I reseated the ribbon cables.
There were also some wires that were routed between the ribbon cables and the rest of the camera, which were covered with some tape. Looked like motor control/power. These wires protruded, pressing against the ribbon cables. I rerouted the wires a fraction of an inch, so they fit within a depression and didn't press against the ribbon cables.
Now the camera works good as new. Obviously this is a risky procedure, but it may be a good alternative to throwing the camera away if you are used to working on things with fiddly little screws. Seems to point to the problem being a design flaw in the camera, it seems that maybe they depend on the ribbon cables to insulate the lens module, and those probably flatten out over time, allowing some lens module connections to short to the case. Or maybe the problem is that their ribbon cables are too delicate.
But it seems to be a problem that could be fixed with some good analysis, if Sony thought it was important.
Posted on Aug 24, 2008
From this symptom.it indicate the camera len module is faulty need to replace and is very costly.hope it help.
Posted on Aug 03, 2007
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