Question about HP Compaq nc6400 (GJ982US) PC Notebook

Open Question

Communication port(COM$) Windows cannot determine the settings for this device. Consult the documentation that came with this device and use the Resource tab to set the configuration. (Code 34) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available

Posted by on

  • Verne Koti May 11, 2010

    when was the last time you did driver updates?

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an HPDeskjet D2360. It prints the test page correctly but if coming from a document such as MS office Open office or PDF, it comes out blank. Tried both for windows 7 and 10. How do i fix this?


If you can print, consult your firewall vendor's support site for steps to add the printer as an exception to allow communication with your printer. The printer uses UDP ports 137, 138, 161, 162, 427, and TCP ports 137, 139, 427, 9100, 9220, and 9500. After changing adding these ports as exceptions, re-enable the firewall in the Print and Scan Doctor.

http://support.hp.com/us-en/product/HP-Deskjet-D2300-Printer-series/1841737/model/1101015/document/c04714314/

could be a printer language mismatch with driver

check services and if print spooler is running

Oct 26, 2016 | Office Equipment & Supplies

1 Answer

How do I make my hp officejet 100 discoverable


Extracted From the USER GUIDE (download here) http://h10032.www1.hp.com/ctg/Manual/c02648771.pdf



Set up the printer for Bluetooth communication
The printer allows you to print documents from
Bluetooth devices without a cable connection.
Simply print from a Bluetooth device such as a PDA or camera phone. You can also use Bluetooth technology to print from a computer to the printer.
Set up a Bluetooth wireless connection
This section describes how to set up and configure the device for a Bluetooth wireless connection.
You can configure Bluetooth wireless settings during software installation, or you can configure settings later using Toolbox (Windows), HP Utility (Mac OS X), or the Toolbox software for PDAs
(Windows Mobile). For more information, see Printer management tools.
To connect the printer using Bluetooth communication (Windows)
NOTE:
If you are using an external Bluetooth adapter for your computer, specific instructions for adding the printer might be different. For more information, see the documentation or utility provided with the Bluetooth adapter.
1.
If you are using an external Bluetooth adapter for your computer, make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer.
If your computer has Bluetooth built in, just make sure the computer is started and that Bluetooth is turned on.
2.
On the Windows taskbar,
click Start
, click Control Panel
, click Hardware and Sound
, and then click Add a printer
.
- Or -
Click Start
, click Printer
or
Printers and Faxes, and then double-click the Add Printer icon
or click Add a printer
.
3.
Follow the onscreen instructions to finish the installation.
To connect the printer using Bluetooth communication (Mac OS X)
1.
If you are using an external Bluetooth adapter for your computer, make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer.
If your computer has Bluetooth built in, just make sure the computer is started and that Bluetooth is turned on.
2.
Click
System Preferences in the Dock, and then click Print & Fax
.
3.
Click + (Add).
4.
Select the entry for the printer in the list with Bluetooth beside its name, and then click Add
.
5.
Follow the onscreen instructions to finish the installation.
Set Bluetooth security for the printer
You can enable the following printer security settings:
• Require passkey authentication prior to someone printing to the printer from a Bluetooth device.
• Make the printer visible or invisible to Bluetooth printers that are within range.
• To enable these settings, you can use Toolbox (Windows), HP Utility (Mac OS X), or the Toolbox software for PDAs (Windows Mobile). For more information, see Printer management tools.
Set up the printer for Bluetooth communication 93

Use a passkey to authenticate Bluetooth devices
You can set the security level of the printer to either
High or Low
.
• Low : The printer does not require a passkey. Any Bluetooth device within range can print to it.
NOTE:
The default security setting is Low
. Low level security does not require authentication.
• High: The printer requires a passkey from the Bluetooth device before allowing the printer to send a print job to it.
NOTE:
The printer ships with a predefined passkey that is set to six zeroes "000000".
Set the printer to be visible or not visible to Bluetooth devices
You can set the printer to be either visible to Bluetooth devices (public) or not visible to any (private).
•Visible : Any Bluetooth device within range can print to the printer.
• Not visible : Only Bluetooth devices that have stor
ed the device address of the printer can print to it.
NOTE:
The printer ships with a default accessibility level of Visible
.
To reset to factory default settings
NOTE:
Using the following instructions will reset only the device's Bluetooth settings.
1. Press and hold down (Power button).
2. While holding down (Power button), press (Cancel button) 4 times, then press (Resume button) 6 times.
3.Release (Power button).


Sep 11, 2014 | HP Officejet 100 Mobile Inkjet Printer,...

1 Answer

Communication port is not working properly


COM1 and COM2 refer to a computer's communications, or serial, ports. COM1 ports are often used on older PCs to connect network devices, digital cameras and mice. Faulty drivers software that enables the hardware to communicate with the operating system or incorrect hardware configuration can influence COM1 behavior. In rare cases, the expansion card that adds the serial ports to the PC can fail, rendering both COM1 and COM2 ports useless. To repair a COM1 port, you must determine what is preventing the port from working before attempting a solution.

Click "Start." Go to "Control Panel" and then click "Hardware & Sound." Select "Device Manager" from the submenu. Expand "Ports (COM & LPT)." Double-click "COM1." Review Device Status on the General tab to check for problems with the software driver. If the message "The Device Is Working Properly" appears, click "OK" to close the window; otherwise, look up the error message on Microsoft Support. Follow the directions in the Knowledge Base to correct the issue. Press "Alt" and "V" to open View. Scroll to "Resources by Type." Press "Enter." Double-click "Interrupt Request (IRQ)" to see a list of devices. Double-click "Communications Port (COM1)." Check the term to the left of COM1 to see if the card uses an ISA or PCI interface. If the card uses a PCI interface, it can use the same IRQ as another PCI device without producing a hardware conflict. If the device is ISA, it needs its own IRQ. Go to the "Resources" tab. If "No Conflicts" appears in the Conflicting Device List, close the window; otherwise, uncheck "Use Automatic Settings." Click the drop-down menu and select each configuration until the port no longer interferes with another device. If conflicts occur with each configuration, double-click "IRQ"; you may need to try different configurations before Windows gives you permission to edit the interrupt request. Click the up or down arrow to change the IRQ until the message "No Devices Are Conflicting" appears in the Conflict Information field. Click "OK" to close each window. Click "Yes" when prompted. Connect a device to the COM1 port to test the port. If the device doesn't respond, shut down the computer and then unplug the power cable. Disconnect all devices from the back of the PC. Remove the case cover and touch the computer's chassis. Set the computer on its side so that the PCI and ISA cards sit at a 90-degree angle to the floor. Find the serial ports on the back of the PC. Look on the opposite side of the case to find the associated card. Shine a flashlight onto the card and make sure that the copper contacts are not visible. If you can see the contacts, reseat the card in its slot so that it's fully installed to the motherboard. Reassemble the case and boot into Windows to test the COM1 port. If the port still fails to work, you may need to replace the serial port card.

Jan 16, 2013 | Computers & Internet

1 Answer

Which chip controlls usb ports?


Dear,

USB controller

Although many computers have an integrated USB controller on the motherboard, many computers may also have an expansion USB controller card. If your USB connectors are not connected directly to the motherboard it is likely your computer is using an expansion card.

Motherboard USB controller

If your USB controller is integrated on the motherboard it is generally best to consult the motherboard documentation or visit the motherboard manufacturer's web page for online documentation regarding your USB controller.

Expansion card USB controller

If your USB controller is an expansion card it would be best to refer to the manufacturer's documentation or visit the manufacturer's web page for additional information about your USB controller.

Note: If your USB controller is currently installed and working and you are running Microsoft Windows 98, Windows ME, Windows 2000, or Windows XP, you can determine the USB controller currently installed by opening the Universal Serial Bus controllers category in Device Manager. For example, "SiS 7001 PCI to USB Open Host Controller" indicates a computer is using the SiS chipset.

For more detail specifically to your product, check it!
http://h18000.www1.hp.com/products/quickspecs/11876_div/11876_div.html

best of luck!

Mar 10, 2012 | HP Compaq dc5000 Small Form Factor PC...

1 Answer

Internet connection error 734 extra initialization command does not work.it leads to another error 692.


692 - Hardware failure in port or attached device.
This behavior can occur if any of the following conditions exists:
  • The modem is turned off or malfunctioning.
  • If you have an external modem, the serial cable is incorrectly wired.
  • If you have an external modem, the serial cable is not securely connected or has open connections.
  • The serial port or multiport adapter on the RAS server or client is malfunctioning.
  • The handshaking options for the modem are incorrectly configured.
  • The modem is unsupported, or the chosen emulation may be incorrect.
  • The modem .inf files become corrupted or the modem driver becomes corrupte
To solve this problem, use the appropriate method:
  • Reset your modem. Consult the documentation for information about how to reset the modem.
  • If you have an external modem, make sure that you are using the correct serial cable. For more information about requirements for proper cabling, refer to the "Cabling Requirements" section in Dial-Up Networking Help.
  • If you have an external modem, make sure that the serial cable is connected securely.
  • If you are using a pin adapter to connect your external modem to your serial port, make sure that the pin adapter is wired properly for modem communication. For example, a 9- to 25-pin adapter for a mouse does not work properly with an RAS serial setup.
  • Test the serial port or multiport adapter, and replace the adapter if necessary.
  • Make sure that the handshaking options for the modem are configured properly. Consult the documentation for information about the different handshaking options that are available for your modem.
  • Contact the modem manufacturer to see if any setup and initialization information is available for your modem. Also, check the latest Windows hardware compatibility list (HCL) to make sure that your modem is supported.
  • Use Device Manager to remove the modem. You can do this in safe mode or in normal mode. Restart the computer in normal mode. Windows will redetect the modem and reinstall the correct drivers.

May 12, 2011 | Computers & Internet

1 Answer

While connecting to internet with nokia 3230 usb modem i'm getting error 692


Hi to resolve this problem, use the appropriate method:
  • Reset your modem. Consult the documentation for information about how to reset the modem.
  • If you have an external modem, make sure that you are using the correct serial cable. For more information about requirements for proper cabling, refer to the "Cabling Requirements" section in Dial-Up Networking Help.
  • If you have an external modem, make sure that the serial cable is connected securely.
  • If you are using a pin adapter to connect your external modem to your serial port, make sure that the pin adapter is wired properly for modem communication. For example, a 9- to 25-pin adapter for a mouse does not work properly with an RAS serial setup.
  • Test the serial port or multiport adapter, and replace the adapter if necessary.
  • Make sure that the handshaking options for the modem are configured properly. Consult the documentation for information about the different handshaking options that are available for your modem.
  • Contact the modem manufacturer to see if any setup and initialization information is available for your modem. Also, check the latest Windows hardware compatibility list (HCL) to make sure that your modem is supported.
  • Use Device Manager to remove the modem. You can do this in safe mode or in normal mode. Restart the computer in normal mode. Windows XP will redetect the modem and reinstall the correct drivers.
Thanks...
With regards....
Priya

Sep 30, 2010 | Computers & Internet

1 Answer

I currently have my adapter set to com port 5. I


To install a Communication port in Windows 98 follow the below instructions:
  1. Click Start / Settings / Control Panel
  2. Double-click the icon for Add New Hardware
  3. Click Next / Next
  4. Unless Windows 98 detects the Communication port click No / Next
  5. Click No / Next
  6. Click Ports (COM & LPT)
  7. Select either Communication port for a serial or modem port or Printer port for printer port.
  8. Click Next
  9. Click Finish
Once completed you may need to restart the computer before that port will be present. To verify if the port installed check Device Manager.

Apr 28, 2009 | Dynex Enhanced Wireless-G USB 2.0 Network...

1 Answer

Usb ports not working


  1. Checking USB device status in Device Manager
  1. Right-click My Computer on the Windows desktop and then click Properties.
  2. Click the Device Manager tab to display the Device Manager window as shown at the right. (For Windows 2000 systems, click the Hardware tab and then the Device Manager button.
  3. In the Device Manager list, click the + sign next to Universal serial bus controller.
  4. Verify that a USB host controller and a USB root hub are listed below Universal serial bus. image002.jpg
  5. If Universal serial bus controller, USB host controller or USB root hub are not listed, close the Device Manager and go to USB port incorrectly configured in BIOS
  6. If Universal serial bus controller, USB host controller and USB root hub are listed but one or more display a yellow exclamation point, go to USB controller IRQ conflict
  7. If you have Windows XP, right-click the Host Controller and select Properties from the drop-down menu. If you see this status message in the Properties window: The drivers for this device are not installed (code 28), go to Windows XP USB 2.0 driver not installed .
  8. If Universal serial bus controller, USB host controller and USB root hub are listed but one or more display a red X, go to USB controller or root hub disabled in Windows Device Manager.
USB port incorrectly configured in BIOS NOTE: The procedure in this section is intended for advanced users only. Incorrect BIOS settings could prevent your computer from starting or operating normally. If you are not experienced in making changes to your computer BIOS, consult your computer instructions or contact your computer manufacturer for assistance before attempting the steps below.
  1. Follow the instructions of your computer to view the BIOS settings. These settings are sometimes called CMOS settings or system setup.
  2. To view the BIOS settings, press a key, such as F2 or Delete, just after you turn on the computer. Instructions often appear on the screen briefly when you turn on the computer. Also check the instructions and manuals provided with your computer.
  3. Look for USB Interface or a similar setting in the Advanced Setup, Peripheral Configuration or another section of your computer BIOS settings.
  4. Follow the onscreen instructions or read the computer documentation to enable the USB port.
  5. Follow the onscreen instructions to save the new settings and restart the computer.

  1. USB controller or root hub disabled in Windows Device Manager
  1. Right-click My Computer on the Windows desktop and then click Properties.
  2. Click the Device Manager tab. (On Windows 2000 and XP systems, click the Hardware tab and then the Device Manager button.)
  3. In the Device Manager list, click the + sign next to Universal serial bus controller.
  4. Click the line in the Device Manager containing the red X.
  5. Click the Properties button. (On Windows 2000 and XP systems, click Properties on the Action menu.)
  6. In the Communications Port Properties box, click the Resources tab.
  7. Re-enable the USB device by clicking the Enable Device button and follow the onscreen instructions.

Dec 28, 2008 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

Video sound problem


Durring video conferencing with MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer This article applies to the following products:
All Logitech Web Cameras with MSN Messenger Support
This article applies to the following software:
Windows XP
Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.


This article covers Accoustic Echo Canncellation (AEC) and how it works.
trnsp.gif Answer This article applies to the following products:
QuickCam 10.x and RightSound supported cameras
QuickCam 11.x and RightSound supported cameras
Call Central and RightSound support audio devices
This article applies to the following platforms:
Windows® 2000 Professional
Windows® XP Professional
Windows® XP Home
Windows® Media Center Home
Windows® Vista
Accoustic EchoCancellation (AEC)'s purpose is to prevent sounds from your computer's speakers to be picked up by your microphone. This can be a significant problem with audio or video calling applications where the voices or sounds from other parties of the call is being inadvertently picked up by the microphone and fed back into the call, creating echo and other sound distortions. Without AEC, this echo can detract from the quality of a call and in extreme situations, the echo can degrade the audio experience to the point where the audio is useless.
To prevent this from happening, the AEC component monitors sounds being played by your computer's speakers while monitoring the incoming sound picked up by your computer's microphone. The AEC module takes the outgoing and incoming sound signals and compares them to determine if echo is present. If echo is found, it is subtracted before the audio from the microphone is sent to the requesting application. This will result in the remote party only hearing you speak, without being distracted by hearing their own voice echo back to them.
When enabled, echo is eliminated for the recipient of the audio/video message. For echo free chatting, both parties need to have a RightSound technology enabled web camera that supports the AEC feature.

Apr 05, 2008 | Logitech Quickcam Chat Webcam

2 Answers

No sound


When I video conference in MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

Mar 31, 2008 | Logitech QuickCam Chat Personal Web Camera

Not finding what you are looking for?
HP Compaq nc6400 (GJ982US) PC Notebook Logo

Related Topics:

71 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18386 Answers

Tony

Level 3 Expert

2600 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...