Question about Canon PowerShot S80 Digital Camera

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Camera got stuck

My canon powershot s80 camera fell down when it was on. Now it got stuck and not getting opened or closed. Whenever I try to shut and open the shutter, it is lighting up and displaying the name CANON and becoming blank and displaying E18.

Thank You.

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Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Posted on Apr 06, 2010

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