Question about Canon PIXMA iP90 Mobile Printer

3 Answers

It thinks the ink cartridge is not installed, but it is

Hi all I keep getting this error, the first couple of times, i took out the ink cartridge and replaced it and it worked, but now that doesn't work either. error number : 64 the following ink tank is not installed. color install the ink tank properly and close the printer cover I can't even do test prints, clean nozzles or anything thanks catada

Posted by on

  • 1 more comment 
  • Cate Adams Aug 06, 2007

    nah sorry didn't work.
    It still has the same problem.
    I cleaned both contacts, on the cartridge and the unit, made no difference,
    Then I tried putting in another new cartridge as well, to no avail.

    It has been bounced around in an old landrover, I don't know how much these 'mobile' units are supposed to be able to take. Recently we were on corrugated dirt roads in Western Australia which shook the b'jeebas out of everything.

    But still I would welcome any other suggestions

  • Cate Adams Aug 07, 2007

    no the cartriges are in the right place and they click in fine.

  • Cate Adams Aug 07, 2007

    i think you must be looking at a different printer
    With mine you can't put the cartridges around the wrong way as one is big and one is small,
    and the ink pad is not on the left, it is on the bottom?



3 Answers

Ok ,open your catridge door,use a flash light to see on the left side of the carriage. If there is plenty of ink, most probably black, you must go to your service person to clean it. Don't tell him your printer is not working, but tell him it need cleaning the excess ink on the carriage.

Posted on Aug 07, 2007


Sorry,but are you putting the colour and B&W in the correct place? When you put it, do you get the tough clicking sound? I too had this problem many time,but this way i solved it. Try.Don't loose patient.

Posted on Aug 06, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

It's because you touched the connection side of the cartidge. Clean it with some contact cleaner(or surgical sprit)and let it dry.If possible clean the printer side of catridge contact.After both are dried well, put the catridge must work.

Posted on Aug 03, 2007

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Lexmark Z2300 is giving me an error msg that the cartridge is in compatible. The cartridge is actually a Lexmark 14. Once I took the cartridge out and powered off, then powered back on and added th

were they 'refilled' cartridges ? Lexmarks are sensitive to that...they have a chip in their tanks that you have to change/ can't just refill them with ink.


Sep 06, 2012 | Lexmark Z2300 InkJet Printer

2 Answers


probably needs to be an OEM dell cartridge . they have put chips in them now so we consumers have to spend more for them

Oct 10, 2017 | Dell 926 All-In-One InkJet Printer

1 Answer

We purchased a Kodak all-in-one printer on the 21th of this month from Target and had it installed a coupled days ago. We have had a problem with it printing. The black ink isn't printing completely and...

hi, your best course of action is to approach kodak customer care ( my mother worked with them ) directly and explain your problem , please keep any proofs of purchase handy as they will want copys etc

Apr 28, 2010 | Kodak 5300 All-in-One InkJet Printer

1 Answer

Error 1203.

It's mean your catridges overflow even from brand new catridges after a several prints or right after you refilled the catridges. Check to see if ink are smeared on the holder where the contact panel with the catridge. I have the same problem which I think lexmark have a proble and overlook.
I use the klennex with a few drops of water to dampen and clean off those contact on the holder and my printer work again.
The refill ink work very well if you let it sit 24 hrs. Then before you print anything, you should run aligned the catridges a couple times then run clean catridges a couple times.
Print the test page to see how it's look and way you go.
Be sure not to leave any debris of klennex on those holder contact panel.

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.


A very helpful rating is appreciated for answering your query...

Aug 22, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

HP6180 Printer. I keep getting an error message, Ink cartridge em


some cartridges are charged up ( have a chip fitted to them )
If the chip is not charged to tell the printer it,s full of ink. this will cause the problem.
have you tried. unplugging the printer from the mains. then powering it back up.
also try using the printers own software to add new cartridges et,c.
you could also try re-installing the printers drivers/software if you have it,s instalation disk.

Mike @ Compurepair.

Jun 15, 2009 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

HP OFFICEJET 4215 cartridge error

Try this while standing on one leg.

1. OPen ink caridge lid.
2. Remove the affected cartridge.
3. Close lid
4. Try to print. This will fail, but that is ok.
5. Open the ink cartridge door again.
6. Remove the other cartridge.
7. Unplug the unit.
This can be risky and I asume no responsibility for pressng too ******* the contact points, havng too much alcohol, using the wrong kind of alcohol, or not using alcohol or other such problems that can occur.

8. Using ONLY alcholo lightly brushthe contact points
9. Lightly clean the cartridge cotact points.
10. Plug in the unit
11. Install the cartridges.
12. Go through the alignment process.
13. Switch to the other leg, those with one leg only are exempt.
14. You just might be ready to print again.

I know this sounds crazy but this just worked for me.


Feb 01, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Canon mp 160

hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

First, download the software at

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.



Jan 14, 2008 | Canon PIXMA MP160 All-In-One Printer

4 Answers

Message: Remove and check ink cartridge

hi just fixed my 6110 hp by pulling out spring wire that is on right hand side where black ink cartridge gets inserted i think it was preventing a good contact

i did this after following all other help hints including cleaning heads etc and replacing with new ink now it works perfect hope this works for you too

Oct 14, 2007 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA iP90 Mobile Printer Logo

427 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2068 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides