Question about Toshiba ZA2000P02 - Satellite 300/305/310/315 16X CD-ROM

1 Answer

Memory Module & hardware conflict

Im having hadware conflicts and the system gets shutdown.when it restarts i get the following error::

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 16393
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 82420890
BCP3: 8B35BA30
BCP4: 8B35B72C
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini022309-02.dmp
C:\Users\Anashwar\AppData\Local\Temp\WER-48344-0.sysdata.xml
C:\Users\Anashwar\AppData\Local\Temp\WER5D5B.tmp.version.txt

im having the following configurations
AMD 2.0GHz processor 3GB RAM. Windows Vista home premium.
i think im having a problem wid my Memory.
in d memory diagnosis it was shown 2 hav a prob wid my memory.plz help with this.thank u.

Posted by on

  • Anonymous Mar 15, 2009

    ya..i did try dat b4..which is d reason i told dat im having a memory problem.but im unable 2 figure out which one is causing the prob.
    can u plz help me how 2 identify which is a hving d prob.
    as im not an expert in these thnigs..if u cud help me wid steps...tht wud be of gr8 help.
    the thing is dat my laptop's international warranty is not yet over..but i dont hav a toshiba service centre nearby.do u knw any service centres in mumbai?

  • annmoosh Mar 15, 2009

    dis is definitely helpful.

    my laptop's international waranty is not yet over,so dont u thnk i shud giv it to any service centers rather than trying to repair myself?but i dont hav a toshiba service centre nearby.do u knw any centres in mumbai?



    but i stil dont understand the hardware conflict problem.

    im not able 2 make out wat is causing the prob of blue screen and system shutdown.any suggestions on dat?

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  • Expert
  • 304 Answers

Dear Sir

Please try latest service pack from net and check. Some hardware devices are not compatiable.

Posted on Mar 12, 2009

  • NANDAKISHORE
    NANDAKISHORE Mar 14, 2009

    As you said your are having 3GB of RAM in your PC. That means one 2GB and otherone 1GB if so then remove one 1GB RAM from ur PC and check the problem. If same happens then place the RAM in same place which u removed. Remove the 2nd one 2GB RAM and check the difference if no error problem with 2GB RAM. If the system starts with 2GB then problem with 1GB RAM. 


    Hope this can be helpfull


    Thanks & Regards


    Nanda Kishore.M

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